Viper Ultimate Unable Connect to PC

Discussion in 'Razer Support' started by jamesfujy1229, May 15, 2021.

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  1. jamesfujy1229

    jamesfujy1229 New Member

    My mice can't be recognize by my PC, also tried on macOS nothing shows up, even when I plug in usb cable. And the DPI led keeps blue light flashing. No damage on anything, it just refuse to work one day.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    When did the issue start? Were there any changes made to your device/system before the issue? Have you tried connecting the mouse to another Windows-operated computer and check if the issue persists? Ensure you are connected directly to your computer's USB port, not on a hub.
     
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