Vote for Synapse 3 for Mac! | Razer Insider

Vote for Synapse 3 for Mac!

  • 1 September 2020
  • 39 replies
  • 46 views

Userlevel 4
Hey Razer, I edit feature films 8 hours a day and game on the weekends with razer hardware. I do all this on a mac and would LOVE to recommend it to my colleagues in film, TV and the pro photo world. I got the Razer NAGA Trinity per Eddie Hamilton's recommendation (MI, X-Men, etc) and the hardware, imo, is the best out there. I was so convinced that I got the BlackWidow Keyboard as well.

But we need synapse 3 for Mac! It would help me so much to have a hypershift key and it would allow me to start looking into upgrading to your newer tech if it was only supported on Mac. Please get this fixed so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base. However, from our perspective, synapse 3 is never coming out of beta which is insanely frustrating to thousands of your paying customers (based on the number of mac threads in the forum).

I'd like to reach out to my fellow mac users to see how many are in the same boat as I am. Please vote below and make some noise!

How many mac users do we have here?


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39 Replies

Userlevel 7
I dont own a mac, but have used it on multiple occasions. If or when the synapse gets its Mac compatibility, it will be cool.
I acquired a Razer mouse since is more comfortable than the classic magic mouse of Apple and I enjoy playing games in my MAC... but I have noticed that sometimes Synapse 2.0 doesn't work properly.
Bravo Razer! You managed to make a mouse that is incompatible with MacOS. Pretty sure you actually have to try to do this in 2020. Now I have to return this mouse I got for my son's birthday and replace it with something that will absolutely not be a Razer.
while having many Razer devices i was not really searching if there might be an issue before getting my Huntsman Elite, Kraken TE and Deathadder v2. After reading about Razer letting MacOS user in the rain with new hardware i was shocked. Info from support, telling me there might be Synapse3 in future is still not enough....
PLEASE give MacOS Synapse3 more priority. For now, it looks like razer just dont cares!

Dont let us down!
I’ve been using Razer for more than 5 years. I planned to buy Mac soon for my daily use and the Razer Pro Type and Razer Pro Click really attract my attention. However, if there’s no further information about Synapse 3 release for Mac in the near future (at least few months after I bought Mac), I’ll just leave Razer for good..
ZFowlerEditor
Hey Razer, I edit feature films 8 hours a day and game on the weekends with razer hardware. I do all this on a mac and would LOVE to recommend it to my colleagues in film, TV and the pro photo world. I got the Razer NAGA Trinity per Eddie Hamilton's recommendation (MI, X-Men, etc) and the hardware, imo, is the best out there. I was so convinced that I got the BlackWidow Keyboard as well.

But we need synapse 3 for Mac! It would help me so much to have a hypershift key and it would allow me to start looking into upgrading to your newer tech if it was only supported on Mac. Please get this fixed so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base. However, from our perspective, synapse 3 is never coming out of beta which is insanely frustrating to thousands of your paying customers (based on the number of mac threads in the forum).

I'd like to reach out to my fellow mac users to see how many are in the same boat as I am. Please vote below and make some noise!


In Reply to ZFowlerEditor,

I swear it's as if your post and call for vote took the words right out of my mouth. I'm an Animator and with programs such as Maya, I desperately needed a mouse with as many keys as I could get for the hotkeys and so have been using Razer's Epic Naga Chroma, and am more then likely going to purchase the Naga Trinity Pro! Being an Animator I use MacOS, Windows 10 and Linux. If I had to pick an OS preference, I'd pick MacOS hands down. Mainly because of how closely it runs with Linux, being they're both Unix based systems versus the ms-dos system that is Windows. And now that Apple is getting away from Intel(IBM) processors in favor of their own in house made processors a lot of apps and drivers won't even work on their units, because their architecture is different. All this said, with Apple's upcoming new security measures in MacOS BigSur coming soon Razer will either have to update Synapse 2, or abandon Mac support all together. And with regards to them choosing to hopefully continue and support their Mac Community users Razer should just release Synapse 3 and I'd also love to see them support Linux one day! Come on Razer, don't hold out on your Mac minority community! We shouldn't be silenced and left hanging onto an outdated software with failing drivers you guys have appropriately labeled as, "Legacy"!

~Respectfully,

Mike Stumbo
Userlevel 7
Badge
Not a Mac user, but I'd like to see, that Razer will be really for ALL gamers, not SOME gamers 🙂
I’d like to see, that Razer will be for ALL users, not just GAMERS :cool_:
WHY DO YOU RELEASE A GOD DAMN IPHONE CONTROLLER BUT STILL NO FKN UPDATES ON SYNAPSE 3 ON MAC?!?! I am legitimately dumbfounded right now.
So Razer is only for SOME gamers...(all mobile devices) and NONE on Mac...Yeah..really makes total fkn sense right now....
Hi all,
As many, I've used Razer products for years with my PC's. I have two sets at home.
For work, I just bought Pro keyboard and mouse - sucks not to have Mac support for such great products.
Everyone at the office asks about these, its sad to say that Mac support isnt there.

Come on guys are Razer!
Hi Razer - I've been using the Razer Naga for the past 6 years in an office setting in data entry and programming. The 12-button configuration has immensely improved my throughput with the capability to build macros for commonly used functions (cut, copy, paste, find on page, toggle left/right in browser tab, resize window and much more. Then I discovered the ability to set up and toggle between profiles without having to click into the synapse application (MIND BLOWN)! I had to get one for my house as well.

I loved the product so much that I recently purchased a Black Widow Elite keyboard to start getting additional macro functionality out of my F-key buttons, only to find out it wasn't supported on Synapse 2.0 (DEVASTATION - and a waste of money). Now I'm finding out that Synapse 2.0 is deprecated with MacOS Catalina and beyond, I'm getting daily notifications that Razer Synapse will become incompatible with a future update of MacOS and it feels like my world is crumbling!

I'm actually having to stop recommending Razer mice to all of my co-workers (we're a Mac-only outfit) because of the loss of support and functionality. Please consider keeping us productive at work, at home, and everywhere in between with support for future versions of MacOS!
im a new razer user and I love your products, but i cant customize them cuz i have to use synapse 3.0 which is windows-only
I am a Mac beta tester and used to things not working. However, the reluctance of a company to support an OS is just industrial suicide. My mouse works but Synapse 2 it driving me up the palm, to the point I will uninstall it. My Razer eGPU works great and I am looking forward to the 6900 GPU.
but given that the OS is in no way supported, these will remain my two purchases unless I see an improvement.
This is so so disappointing that there is no support for this yet. I just bought a new Ornata Chroma and was not pleased when I couldn't update anything on the keyboard. I am so upset..Come on Razer..This just isnt cool
I'm a Mac user and I really need functionality and support for my Razer device as well. Don't leave us hanging, Razer!
The official policy is that all future support will be through Synapse 3.0 for Windows only.

I'm not going to dispose of my hardware, but I will not buy another Razer product until support for 10.16.x (Big Sur) is explicitly stated.
Maybe if they just maybe added support for more razer items through razer synapse 2 then I would be satisfied. And if they would have time then update it so it looks a bit more like synapse 3.
I too am frustrated by the lack of macOS support from Razer. It's entirely irresponsible. At the VERY least, open-source the mac version instead of deserting customers. As a software engineer, I am very close to writing my own replacement.

The openrazer project (https://openrazer.github.io/) seemed promising but only works on Linux. Seems like razer_test (https://github.com/z3ntu/razer_test) is our only hope, but the author does not have time to maintain.
Userlevel 7
It will be cool enough if synapse work in mac and it will be easy I guess
We need a real driver to work, even if it's a Synapse 3 "light".
For playing with colors instead of staying with a dead dark device : https://github.com/1kc/razer-macos
ZFowlerEditor
Hey Razer, I edit feature films 8 hours a day and game on the weekends with razer hardware. I do all this on a mac and would LOVE to recommend it to my colleagues in film, TV and the pro photo world. I got the Razer NAGA Trinity per Eddie Hamilton's recommendation (MI, X-Men, etc) and the hardware, imo, is the best out there. I was so convinced that I got the BlackWidow Keyboard as well.

But we need synapse 3 for Mac! It would help me so much to have a hypershift key and it would allow me to start looking into upgrading to your newer tech if it was only supported on Mac. Please get this fixed so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base. However, from our perspective, synapse 3 is never coming out of beta which is insanely frustrating to thousands of your paying customers (based on the number of mac threads in the forum).

I'd like to reach out to my fellow mac users to see how many are in the same boat as I am. Please vote below and make some noise!

From a film editor who uses Razer Trinity as an integral part of my workflow:

I 100% AGREE!
Now that Big Sur is out my synapse 2 is pretty much dead.
Another video producer here!
I have to use both Mac AND Windows because I teach video editing at the collegiate level, and wish that I could truly enjoy my Razer products on both systems... it's so bad, it feels personal.
Hey Razer Team,

I am a web developer from Germany and I love both, my Mac and my Razer Devices. With the first Nagas I killed epic bosses in World of Warcraft, while also worked on epic projects with my perfect hand fitting mouse. Since the early days I bought many of your mice (some not living so long as the should but I don't care, since they fit perfect in my hand and helped me in my job and epic raiding).

Now I also use a Razer Core X on my brand-new MacBook Pro, and I completely love it.

So please Razer, don't let us drift apart, because I want to continue raiding and use and map my Naga Pro and Tartarus Pro (which is until now without and alternative out there). Start developing Synapse 3 for Mac or at least continue Synapse 2 somehow for Mac users.
World of Warcraft raid in a few hours and I'm facing a Razer-less run. Synapse 2 can't find the attached hardware. Lost saved key binds on my Tartarus v2 but oddly the remapped mouse keys on the naga trinity are retained. I prefer Razer, have used several iterations of keypad/mice but am very disappointed after this last MacOS upgrade that Razer Synapse did not keep up their end for Mac users.