waiting for a response from support 2WEEK | Razer Insider

waiting for a response from support 2WEEK

V
Hello, I've been waiting two weeks for an answer from the support team.
my file number: [Incident: (*Removed for security reasons)]
I have not received my package, I have sent all the necessary documents to the online chat (proof of delivery not signed etc.).
We are talking about a razer blade 17 worth 3500 euro !!!...
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3 Replies

Razer.Speedcr0ss
Userlevel 7
Vanillafastguide552
Hello, I've been waiting two weeks for an answer from the support team.
my file number: [Incident: (*Removed for security reasons)]
I have not received my package, I have sent all the necessary documents to the online chat (proof of delivery not signed etc.).
We are talking about a razer blade 17 worth 3500 euro !!!...


Hey there! I understand where you are coming from and I'm not here to disregard what you've experienced. I notified our Support Team. Allow them to send you a follow-up within the next 24-48 hours. Feel free to send me a PM should you need additional assistance. I appreciate your patience and understanding on this matter.
V
i sent u a message
Razer.Speedcr0ss
Userlevel 7
Vanillafastguide552
i sent u a message


Thanks for the follow-up. I've replied to your PM.
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