Wallet to Pin.. Can you do the reverse? | Razer Insider

Wallet to Pin.. Can you do the reverse?

  • 17 July 2021
  • 4 replies
  • 53 views

I bought razer gold for the first time and it had a working serial and pin. I had no idea what I was doing, so I made an account and put it in a wallet. Turns out, the game I bought it for requires the serial and pin number, just as is, the way I bought it. Not wallet as its not on the website game list (But does accept Razer gold.) Now, when I try to put in those same numbers, it says redeemed. Makes sense, I redeemed it into my wallet. Is there a way to use the gold in the wallet and have a pin and serial number? Or is this gold completely useless now?

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4 Replies

Userlevel 7
Snowbytefast605
I bought razer gold for the first time and it had a working serial and pin. I had no idea what I was doing, so I made an account and put it in a wallet. Turns out, the game I bought it for requires the serial and pin number, just as is, the way I bought it. Not wallet as its not on the website game list (But does accept Razer gold.) Now, when I try to put in those same numbers, it says redeemed. Makes sense, I redeemed it into my wallet. Is there a way to use the gold in the wallet and have a pin and serial number? Or is this gold completely useless now?

Hi @Snowbytefast605,
Did you purchase Razer Gold Physical Card and reload to your Razer Gold Wallet via https://gold.razer.com/gold/reload ?

If yes, you can search for Razer Gold PIN from https://gold.razer.com/gold/catalog the availability depends on your region as shown below.


You will be provided with Razer Gold Serial Number and PIN codeafter you purchase this Razer Gold PIN.
You can use Razer Gold PIN to make a direct top-up if the game supports Razer Gold direct top-up.
xCryptik
Hi @Snowbytefast605,
Did you purchase Razer Gold Physical Card and reload to your Razer Gold Wallet via https://gold.razer.com/gold/reload ?

If yes, you can search for Razer Gold PIN from https://gold.razer.com/gold/catalog the availability depends on your region as shown below.


You will be provided with Razer Gold Serial Number and PIN codeafter you purchase this Razer Gold PIN.
You can use Razer Gold PIN to make a direct top-up if the game supports Razer Gold direct top-up.

Pease read what I said carefully.. I really really want this answered and nobody is responding to me via ticket
Userlevel 7
Snowbytefast605
Pease read what I said carefully.. I really really want this answered and nobody is responding to me via ticket

Hi @Snowbytefast605,
Is there a way to use the gold in the wallet and have a pin and serial number? Or is this gold completely useless now?
No. The gold is not completely useless since you can use to make a purchase using Razer Gold in over 34,000 games and entertainment content.

Exchanges, returns and refunds are not applicable for Razer Gold PINs.

xCryptik
Hi @Snowbytefast605,
Is there a way to use the gold in the wallet and have a pin and serial number? Or is this gold completely useless now?
No. The gold is not completely useless since you can use to make a purchase using Razer Gold in over 34,000 games and entertainment content.

Exchanges, returns and refunds are not applicable for Razer Gold PINs.


Is there a list somewhere other then on the website?