Hello, so basically the problem is that the band is only working when it is directly connected with the USB cable either to the PC or charger, when I disconnect it , it simply dies, I read already that it may be the battery and just need to throw it away and some others to reset it , but it is not working. If you can help me with this I would gladly appreciate it, thanks .
PS: if my memory does not fail me it's the 2015 model.
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Userlevel 7
- I am the Lightbringer
- 4793 replies
-
7 July 2020
We're highly likely dealing with a battery that can no longer hold a charge. Since the device is already beyond our warranty coverage, your only option would be to get a replacement battery from a third-party manufacturer and DIY it.
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