When i press a button for a longer time, it stops.

Discussion in 'Razer Support' started by morcsekovszky, May 13, 2020.

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  1. morcsekovszky

    morcsekovszky New Member

    Hi!
    So I have a Razer Blackwidow Chroma X, 2014.

    I have been using for like 4-5 years this keyboard. I was in game and I pressed "W" for a longer time, to run. But suddenly my character just stopped. I needed to press again to run/walk, but its happened again. I cleaned the whole keyboard for like 2-3 hours, but It didnt really help. The other keys works fine. I tried to put another keycap on the "W" but that didnt help either. What can I do? Should I buy a new keyboard? :slightly_sad: Because it wasn't cheap. If I remove the keycap, and press hard just the green switch, it works fine.

    Thanks,
    Mór.
     
    morcsekovszky, May 13, 2020
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  2. Lafar

    Lafar Well-Known Member

    Does this happen in any other game?
    When you're typing, does it act fine? If so, it might be an in-game setting.
     
    Lafar, May 13, 2020
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    morcsekovszky likes this.
  3. morcsekovszky

    morcsekovszky New Member

    Sadly, yes. I mean it might get worn out :/ But its very sad then.. Or I find a good service where they can fix it or I can buy a new one for 100$ :slightly_sad:
     
    morcsekovszky, May 13, 2020
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  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for sharing your concern here. You can try what you've just mentioned. However, Razer does not repair peripherals. I suggest performing the steps from the links below and see if it helps:

    https://support.razer.com/articles/1581534981
    https://support.razer.com/articles/1542555001
     
    Razer.Speedcr0ss, May 18, 2020
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