I spoke with someone at tech support today (who was frankly just too bored to keep up), and they insist that I have to use their label, "in case I call in for an update."
The issue I have is that they've so far sent me two labels, each with the incorrect return address. And it's so far taken a week to get those two labels, with days in between each response.
Lilke, not even close to my current address. And they can't tell me if they insure the shipment-- I'd rather send it using my own fedex label, and insuring it for what I paid, and sending razer the tracking # if they need it.
Anyone else ever done that? any logical reason not to?
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Userlevel 7
GOGreenpulsecove228
I spoke with someone at tech support today (who was frankly just too bored to keep up), and they insist that I have to use their label, "in case I call in for an update."
The issue I have is that they've so far sent me two labels, each with the incorrect return address. And it's so far taken a week to get those two labels, with days in between each response.
Lilke, not even close to my current address. And they can't tell me if they insure the shipment-- I'd rather send it using my own fedex label, and insuring it for what I paid, and sending razer the tracking # if they need it.
Anyone else ever done that? any logical reason not to?
I really suggest you contact support again to fix the issue before you send it to prevent any casualty.
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