When using Razer Synapse 3 with Huntsman mini causing input delay + keys not registering

Discussion in 'Razer Support' started by ango075, Aug 16, 2021.

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  1. ango075

    ango075 New Member

    Hey, I've had this keyboard for a couple weeks now. I installed Razer Synapse 3 straight away to sync the RGB with my mouse. And noticed when I was playing games my keyboard felt like it had input delay, it also didn't register keys or registered keys too many times. I originally thought it was a problem with the keyboard but I just thought I would try with Razer Synapse closed and it's been working well ever since.

    I've tried:
    -updating drivers
    -clean installing Razer Synapse
    -windows is all up to date

    I've also tried emailing support but they closed the case with no resolution unfortunately.

    I'm not sure what else I can do, and I'd like to be able to use the software for macros and RGB. Any help is appreciated, thank you!
     
    ango075, Aug 16, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    Have you updated the firmware of your Huntsman Mini? Please send me the ticket number via PM. That way, I can review it and check what's going on with the case. Let's continue our conversation from there. I'll lock this thread now.
     
    Razer.GuitarScar, Aug 16, 2021
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