Just opened up my new Razer Hammerhead TW X Gen 1 Earbuds and they're great but there's a very noticeable buzzing/whirring noise coming from both of them which is audible when music is playing and even when no audio is playing. Is there something wrong, and if so, will I be able to claim warranty? I registered the device with my Razer ID account but I don't think the warranty has been approved (uploaded the image of my receipt just a few hours ago). I purchased it directly from Amazon.
Thank you
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- Razer Support
- 7595 replies
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9 December 2021
HOHO2412
Just opened up my new Razer Hammerhead TW X Gen 1 Earbuds and they're great but there's a very noticeable buzzing/whirring noise coming from both of them which is audible when music is playing and even when no audio is playing. Is there something wrong, and if so, will I be able to claim warranty? I registered the device with my Razer ID account but I don't think the warranty has been approved (uploaded the image of my receipt just a few hours ago). I purchased it directly from Amazon.
Thank you
I replied to your initial post. Refrain from posting duplicate threads. Consider this thread locked.
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