Why does my Kraken headset have random crackles in the audio? | Razer Insider

Why does my Kraken headset have random crackles in the audio?

  • 25 October 2022
  • 1 reply
  • 11 views
Z
Not too long ago, I bought a Kraken headset (Just the normal one. Not an ultimate or a V3) off of Amazon as I needed a new headset because my old one was basically done. I have been extremely happy with the headset until today when I noticed weird static coming through the right earphone almost constantly at this point. It is somewhat quiet at the moment, but it does get louder whenever there is something on the cable. As I am writing this, there is nothing sitting on the cable and I can still hear the static. Is this fixable or do I need to exchange it?
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1 Reply

Razer.Zionzedd
Userlevel 7
Hi @Zirconus0138,


Did you already try the steps here? If that didn't help, PM me the serial number so I can validate the model of your headset and look for model-specific workarounds to help you with the crackling audio problem. Thank you!

*Thread locked to curb conversation to PM. l
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