Why is Razer Taking forever with my RMA Claim.

Discussion in 'Systems' started by davidmthekidd, Mar 19, 2017.

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  1. davidmthekidd

    davidmthekidd Active Member


    Recently I've purchased a Razer Blade 14 256GB via the Razer site, a few days later I decided to cancel the order but it's impssible to do so via the Razer Crappy site. I emailed support wed of last-week to which they replied. I was asked if I wanted to get Razer Credits or if I need to return it completely and get my money back, its been four days since this email exchange. I only have 8 days more to get this resolved or else I'll need to foot the cost. Very worried, whats been the experience of Blade owners in this forum???

  2. Joikansai

    Joikansai Well-Known Member

    Don't worry, if you already rised a ticket you could count it when they reply. I was worried when i wanted returning my FHD Skylake last year, but due 2~3 days reply it took more than 2 weeks (refund times), just say to them so, they will accept it.
    davidmthekidd likes this.
  3. RaptureHearts

    RaptureHearts Gamer Geek Girl Staff Member

    Sorry to hear that you did not hear back from our support team. If you still did not hear back, PM me your case # so I can get someone to help you.

    Since Razer Insider is not a support-related forum, I will be locking this thread now.
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