Wifi device error code 10:is this a problem of the system or the laptop | Razer Insider

Wifi device error code 10:is this a problem of the system or the laptop

  • 10 August 2020
  • 6 replies
  • 22 views

Opening this thread from Japan. Sorry if my sentence is hard to understand.
I'm having a trouble with wifi device[Intel Wifi 6 AX200], which was installed to my laptop Razer Blade Pro 17 from the time when I bought it at Amazon 2 months ago.
It suddenly gave me the error code 10(this device cannot start) few days ago when I started the computer. I had no problem using the laptop and connecting to my house wifi until now.
I tried to fix by...
-uninstalling the Intel Wifi 6 AX200
-reinstalling it using the Installer downloaded from the Intel Formal Website
-rebooted the computer
-uninstall any application that could be jamming the system
-Try to activate manually hoping something would happen(of course, it failed)
-Checked the BIOS
-reset the laptop(deleting every data)
Still, nothing was fixed. The intel wifi kept giving me the error code 10.
I started to think that this problem have nothing to do with the system or Wifi divice, but have something to do with this laptop itself. But I don't have enough knowledge to decide if this estimate is true.
I want some advice if anyone knows how to fix this problem
(by the way, I'm using LAN cable to connect to internet)

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6 Replies

Same problem here, did you find any solutions?
I literally was on my wifi one second and then all of a sudden it died out. Thought I was outside of the wireless network but was in range and still not able to see any networks. I also tried reinstalling Wifi 6 and doing a Network Diagnostic with a reset. Still no avail. In device manager it is showing that the hardware isn't even turning on. If anyone finds any solution please share! Really bummed about this as I have only had the laptop for about four months now.

Edit- I am also connected via Ethernet currently.
Today I solved this problem. Seaching for drivers for my razer device was the solution. For my razer blade 15 base model from 2020, there was one available driver, BIOS Firm updater. I installed the new driver and I could connect to wifi again. I hope this helps you out.
Sizeex
Today I solved this problem. Seaching for drivers for my razer device was the solution. For my razer blade 15 base model from 2020, there was one available driver, BIOS Firm updater. I installed the new driver and I could connect to wifi again. I hope this helps you out.


can you provide a link by chance?
MY GUY! I got it, thank you so much, you're a hero
Cenfetony
MY GUY! I got it, thank you so much, you're a hero

http://drivers.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=350&nav=0

here is the link btw for anyone who may need it.