WiFi won’t turn on | Razer Insider

WiFi won’t turn on

B
Hello I tried to go on my razer- blade laptop as normal band the WiFi wouldn’t turn on and it said to turn on the wireless capability switch but I can’t find one and there is no WiFi key on the keyboard
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15 Replies

L
Same thing here. Both wifi and Bluetooth are off and would turn on. Any ideas?
D
also is happening to me, even resetting the laptop doesn't work, can we get an answer to this fix??
W
Find anything on this? Having the same issue. Been on hold for hours now.
W
I have the same problem here. Tried all fixes here with no luck.


Only Ethernet is working for now.
L
I had the same issue and was able to resolve it by uninstalling the wireless adapter, reinstalling it, and restarting the rig. Try this.



  • Go to “Device Manager” and expand “Network Adapters”.
  • Select “Killer Wireless 1535 Wireless Network Adapter” or “Intel Wireless AC” and select “Uninstall”. Proceed with the uninstallation process.
  • Under “Device Manager”, select “Action” from the top menu and click “Scan for hardware changes”.
  • The Blade will detect your wireless adapter and automatically install it.
  • After the installation is finished, restart your blade.
  • Try connecting to your Wireless Network.
R
L.carson0218
I had the same issue and was able to resolve it by uninstalling the wireless adapter, reinstalling it, and restarting the rig. Try this.



  • Go to “Device Manager” and expand “Network Adapters”.
  • Select “Killer Wireless 1535 Wireless Network Adapter” or “Intel Wireless AC” and select “Uninstall”. Proceed with the uninstallation process.
  • Under “Device Manager”, select “Action” from the top menu and click “Scan for hardware changes”.
  • The Blade will detect your wireless adapter and automatically install it.
  • After the installation is finished, restart your blade.
  • Try connecting to your Wireless Network.


didn't work for me
N
I'm having the same issue. My wifi card was working fine, then out of nowhere it just stopped. It says the wifi is turned off, and when i go to turn it on, it just turns right off. I have right all possible fixes I found on the web, but nothing seems to work. When I do a diagnosis, it says this https://prnt.sc/v784k0 . I have uninstalled it, and installed it, I have updated my pc, nothing works.
S
It has just happened to me today. Last night it was fine and today it is not working. In device manager, it can find the Intel(R) Wi-Fi 6 AX200 160MHz adaptor but I cannot turn on the wifi. I also do not have Bluetooth functionality anymore. Has anyone tried to replaced their wifi adaptor? I'm not sure if it is a bios or motherboard problem or a problem with the wifi adaptor. I will call Razer tomorrow to see what they have to say regarding this weird issue.

p.s. I can use an ethernet connection using an external adaptor without any problems.
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R
I have the exact same issue! It's extremely frustrating, I've tried uninstalling and reinstalling the driver, it works for 2 minutes then forever disconnects never to even pick up any wifi signal again.. has anyone managed to figure this problem out?
R
I looked everywhere for a solution and a friend finally helped me with the right SOLUTION TO THIS using this link:

http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=4074&nav=0,350,994,1006
There is a link in here to enable you to download the latest BIOS drivers.

In case you don't want to go through all the reading;

Follow the steps:
1. Download below link (you can transfer this from a computer that has wifi using a USB stick)
https://rzr.to/gnK9G

2. Restart your laptop

This worked for me! Hope it helps!
M
RainY88
I looked everywhere for a solution and a friend finally helped me with the right SOLUTION TO THIS using this link:

http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=4074&nav=0,350,994,1006
There is a link in here to enable you to download the latest BIOS drivers.

In case you don't want to go through all the reading;

Follow the steps:
1. Download below link (you can transfer this from a computer that has wifi using a USB stick)
https://rzr.to/gnK9G

2. Restart your laptop

This worked for me! Hope it helps!


Thank you so much. mine is the blade 15 base 2020 so I just installed a version for that according and it worked :smile_:
G
MantispulseJET139
Thank you so much. mine is the blade 15 base 2020 so I just installed a version for that according and it worked :smile_:

this did not help me either. what do you suggest i should do next?
krisvdvijver
I had this problem today with my Blade 15 Advanced late 2019 and FIXED it!

Description of my problem :
All of a sudden, no more wifi connection. I couldn't even *see* the wifi SSID anymore. I thought the wifi adapter was broken. Tried ipconfig in a CMD window but this gave nothing and running the Windows troubleshooter showed me : "Windows couldn't automatically bind the IP protocol stack to the network adapter".

The solution (in my case) might seem unlikely but it WORKED!
- open Windows Services
- search for the WLAN AutoConfig service
- if this is set to Manual start : change startup type to : Automatic
- then click Start to actually start the service
- after doing this, the ipconfig command showed my wifi adapter again
- I disabled and enabled the wifi adapter and behold... it was working again
- scanned for my wifi, connected to it and everything was back to normal

Hope this helps for other too.
D
I have the same problem, nothing seems to work...
Razer.Speedcr0ss
Userlevel 7
geoSoapstory585
this did not help me either. what do you suggest i should do next?

Demerak
I have the same problem, nothing seems to work...


Hello guys! Have you submitted a ticket to our Support Team? Have you tried running a Windows network troubleshooter? Please check this link and let me know how it goes. Feel free to send me a PM should you need additional assistance.
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