Windows driver foundation 100% cpu usage when using razer synapse 2.0

Discussion in 'Razer Synapse' started by rozemrowkiwibratordodupk, Dec 22, 2018.

  1. vzbrst

    vzbrst New Member

    dropping in to say i also have this incredibly annoying problem! my Electra v2 works fine and there's no high CPU usage when Synapse is closed but then i can't use the 7.1 so what's even the point of having the headset??
    ¯\_(ツ)_/¯
     
  2. Arcite520

    Arcite520 Member


    Ask razer.. We were wondering the same thing. 3 of March 2019 Razer ..... Problem is here since november/december. Seriously !
     
    Rikardo13 likes this.
  3. Arcite520

    Arcite520 Member

    @Razer - Kind fucking reminder!
     
    Rikardo13 likes this.
  4. npapanik

    npapanik New Member

    Latest: 1st of March:

    Hi Nikos,

    Your cooperation highly appreciated.
    As an update, the relevant team in the midst of investigating on your issue.
    Meanwhile, we will proceed to close the case and we'll get back to you once we get an update from the relevant team.
    Appreciate on cooperation and understanding.
     
    J017Rogue likes this.
  5. sleekHalayload107

    sleekHalayload107 New Member

    I have a same problemy :slightly_sad:
    please guys,
    fix it =(
     
  6. Csizi

    Csizi New Member

    Hey. There is any other program that can control this shit headset? Bc if I don't use sysnapse my microphone is terrible...
     
  7. xInSaNeKiLLs

    xInSaNeKiLLs New Member

    Hello Razer? Are u gonna do something? it's been like 3/4 months now...
     
  8. Arcite520

    Arcite520 Member

    Think we have a better shot on getting a fix if we move this whole "thread" on Reddit... So more people can see what's going on here.

    This is getting beyond hope...
     
  9. Arcite520

    Arcite520 Member

    So no fix yet? Right?
     
  10. npapanik

    npapanik New Member

    Nope, nothing at all! Its like we bought a chinese headset from a street guy... same level of support!!!!
     
    SHADOW137 and Csizi like this.
  11. NikosAnteGeia

    NikosAnteGeia New Member

    60 euros for just green led snakes! Goodbye razer! I am not going to buy something razer again..
     
    Last edited: Mar 25, 2019
    SHADOW137 likes this.
  12. xInSaNeKiLLs

    xInSaNeKiLLs New Member

    Well done razer. For me also the last time buying your product. Also will make sure my brother and friends will never buy your shitty product. Literally ZERO support in almost half a year now??? Step-up your fkin game.
     
    SHADOW137 likes this.
  13. litapoeg

    litapoeg New Member

    Any news on this one?
     
  14. Arcite520

    Arcite520 Member

    ...yeah i have some news:

    Gaming accessory brand Razer has released its financial results for the first half of 2018, which ended June 30, announcing a third year in a row of first half revenue growth.

    • Total revenue for H1 2018 was $274.2M USD, up 38.5% year-over-year.
    • Gross profit grew 45.9% year-over-year to $79.5M.
    • Revenue from hardware was $176M, up 32.8% year-over-year.
    ... and they can't even fix a small fucking CPU hog bug. But the fix is already here guys! ... Logitech, Steelseries, Sennheiser, HyperX, Audio Technica, Astro. ... Take your pick.

    There are many "fixes" out there...
     
    Csizi likes this.
  15. litapoeg

    litapoeg New Member

    This is just getting beyond ridiculous. My dual Xeon with 16 cores lose more than 30% of CPU power every time I launch this ridiculous software. I'm so sorry that I even considered to buy razer. Never ever razer again Steelseries will have my money.
     
    Csizi likes this.
  16. Anybody moved this conversation to Reddit? I am having this same problem and its really driving me insane that it takes up so much CPU... It's the beginning of April and they still haven't fixed the issue. I have been waiting for so long for them to fix this.
     
  17. Csizi

    Csizi New Member

    No. I just opened a support case again. I hope this time they said something more than just the repair and clean install...
     
  18. Imactavish

    Imactavish New Member

    I tried both without succes, i cant even play a game with my headset plugged in. Then my cpu will go to the 90% load, and shit begins to stutter and my fps.... my sweet FPS :slightly_sad:.
     
  19. Csizi

    Csizi New Member

    Uninstall the synapse immediately! :D and don't even think about to install it before they fix it. with this, you lose the synapse sound and mic settings so your mic will be terrible (use push to talk everywhere)
     
  20. Shadowdragon352

    Shadowdragon352 New Member

    I have contacted support and after going through all the useless troubleshooting they have escalated my case.
    "Hi,

    Great day! Thank you for the response. We already forwarded this case to our relevant team and once we have an update for you, we will keep you posted as soon as possible. Thank you for extending your patience with us."
    Hopefully now something gets done.
     
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