Windows Hello and Razer Kiyo?

Discussion in 'Razer Support' started by tuningislife, Apr 15, 2020.

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  1. tuningislife

    tuningislife Member

    Greetings!
    I just picked up a Razer Kiyo the other day, and just out of curiosity I tried to get it set up with Windows Hello, but it says "We couldn't find a camera compatible with Windows Hello".

    Is this a software limitation or a hardware limitation of the Kiyo?

    Just curious.

    Thanks!
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    This is a hardware limitation. The Razer Kiyo was not designed to support Windows Hello.
     
    tuningislife likes this.
  3. tuningislife

    tuningislife Member

    Awesome. Thanks for the reply!
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Happy to be of any help.

    *Locking this thread as resolved.
     
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