Windows Hello Face - "We could not find a camera...." | Razer Insider

Windows Hello Face - "We could not find a camera...."

  • 14 October 2021
  • 1 reply
  • 19 views
F
2021 Razer Blade 15 Base keeps getting the error "We could not find a camera compatible with Windows Hello Face"

Device manger lists the camera as a USB device.

Any solution to get Widows Hello Face to work?

Thank you in advance.
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1 Reply

R
Userlevel 5
There might be a problem with your PC's camera. To fix this issue, please follow the steps on this page. Should the issue persists, PM me your device's serial number. I can use it to verify its model and look for a way to sort this out.

*Thread locked to curb the conversation to PMs.
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