Wireless Charger issue | Razer Insider

Wireless Charger issue

  • 10 July 2019
  • 2 replies
  • 233 views

Yesterday I got me the wireless charger of Razer an it worked fine. Even with protection case. But today Everytime I put my Phone 2 onto it the lights on the station turn red. I did everything in the manual and even on the digital manual site.

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2 Replies

Userlevel 7
When you say you did everything in the manual, what exactly do you mean?

Are you referring to putting the stand in Base mode (rather than Stand mode) and trying to find the spot where the phone lines up with the coils?

Have you tried removing the case to see if the phone is able to connect to the coils better?

Please let us know what you've tried in a little more detail. In the meantime, I'm going to move this to the Support section for you.
Yeah, I did what you said too.

Edit: I was using products from cellularLINE with the wireless Charger. But after switch to the Razer cable and Plug, it seems to work normally. Maybe that was the issue.