I purchased the RAZER PHONE 2 WIRELESS CHARGER from the RAZER website in Taiwan,
but the card was not available in the customs.
They said that I need to submit the detailed specifications of the RAZER PHONE 2 WIRELESS CHARGER, including the specification of the frequency of use of the equipment and the output power.
But I can't get these messages from anywhere.
Does anyone know?
Please help me.
:frown_:
This topic has been closed for comments
hi there, ok im not really sure what they need from you, but maybe this helps? :
apart from that they include the original RP2 power adapter with the wireless charger. which i assume you posess?
apart from that they include the original RP2 power adapter with the wireless charger. which i assume you posess?
Hey @DaffodilQUARTZgreat034
I'm gonna ask a support rep to reach out to you....this is extremely odd and I'm not sure what we can do :S
I'm gonna ask a support rep to reach out to you....this is extremely odd and I'm not sure what we can do :S
DaffodilQUARTZgreat034
I purchased the RAZER PHONE 2 WIRELESS CHARGER from the RAZER website in Taiwan,
but the card was not available in the customs.
They said that I need to submit the detailed specifications of the RAZER PHONE 2 WIRELESS CHARGER, including the specification of the frequency of use of the equipment and the output power.
But I can't get these messages from anywhere.
Does anyone know?
Please help me.
:frown_:
There shouldn't be a need for you to give all that to the Customs. Please PM me your order number so I can get this sorted out for you.
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