Wolverine Tourno Ed controller keeps disconnecting

Discussion in 'Razer Support' started by Keir.Wallace, May 15, 2019.

  1. Keir.Wallace

    Keir.Wallace New Member

    Although the controller is connect by the cable all the time, the connection light on the controller goes off and the controller stops working.

    Plugging and unplugging the cable get's it working again but that can be every minute or sometimes as little s a few seconds.

    Any ideas?

    It is 4-5 months old.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please check if the cable feels loose on both ends and look for fraying or hard spots on the cable. In any case, please send me a PM with the serial number of your controller.
  3. Keir.Wallace

    Keir.Wallace New Member

    Cable doesn't feel loose at all on either end.

    Will PM you with the S/N
    Razer.Caziel likes this.
  4. Keir.Wallace

    Keir.Wallace New Member

    Hope you got the S/N and are able to help.
    Razer.Caziel likes this.
  5. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Will get to your PM in a bit.
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