World of Warcraft still not working?

Discussion in 'Razer Cortex' started by PhrostByt, Jun 5, 2019.

?

Does world of warcraft give you razer points?

  1. Yes

    5 vote(s)
    50.0%
  2. No

    5 vote(s)
    50.0%
  1. PhrostByt

    PhrostByt Active Member

    what gives razer?
     
    pancholr and MeeM0daz like this.
  2. Nancy8975

    Nancy8975 Administrator Staff Member

    Hi there, sorry to hear what you encountered.

    To investigate this issue, please submit a FEEDBACK from Razer Cortex. You can find it from SETTINGS >> ABOUT >> FEEDBACK. Please make sure that "Send log file" option is ticked.

    Thank you.
     
    pancholr, DRIFT_IT and 0V3R_K1LL like this.
  3. PhrostByt

    PhrostByt Active Member

    seems to work now.
     
  4. Nancy8975

    Nancy8975 Administrator Staff Member

    That's great news. Happy to hear it.
     
    DRIFT_IT and 0V3R_K1LL like this.
  5. BlackFireDragon

    BlackFireDragon Well-Known Member

    I open wow yesterday and today and everything works fine. Points on cortex update normal. It must be something on your side try first to reinstall cortex itself and reboot pc.
     
  6. PhrostByt

    PhrostByt Active Member

    Another battlenet game not working: Hearthstone.. come on razer what's going on?
     
    Killi8n and Sliproach like this.
  7. .Surf.

    .Surf. Well-Known Member VANGUARD

    Yep, it's not working for me either. It seems every time a new game takes its turn to the monthly featured the first few days it's not earning any silvers. Idk why and support doesn't either.
     
    Last edited: Jun 12, 2019
    Killi8n and Sliproach like this.
  8. PhrostByt

    PhrostByt Active Member

    their start and end times make no sense either... it always says that the day rolls over at 8AM my local time (EST), but it never does.. it seems to roll over some time in the middle of the night for me.
     
    Killi8n likes this.
  9. Sliproach

    Sliproach Member

    Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.

    As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.
     
    Killi8n likes this.
  10. PhrostByt

    PhrostByt Active Member

    that's weird usually i wake up around 7 and can already start earning silver. this whole cortex thing is a bloated buggy mess :|
     
    Killi8n likes this.
  11. Nancy8975

    Nancy8975 Administrator Staff Member

    Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.

    Thanks.
     
    Sliproach likes this.
  12. PhrostByt

    PhrostByt Active Member

    working again
     
  13. Sliproach

    Sliproach Member

    It is now working again but the daily reset doesn't reset at 8am i woke up and played some hearthstone at 7am my local time (GMT) got my silver yay:) but when i went to earn silver after the 8am reset cortex reset timer had gone back to 24hrs but i'd still earnt all my silver for this day
     
  14. PhrostByt

    PhrostByt Active Member

    it's never actually reset at the stated time. just buggy software overall
     
  15. .Surf.

    .Surf. Well-Known Member VANGUARD

    So we have to do a post like this every time a new week starts with a new game?
     
    Kenserky and Sliproach like this.
  16. PhrostByt

    PhrostByt Active Member

    i'll just bump this thread every time it doesn't function properly (every week for the next 50 years, or until i die, whichever comes first)
     
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >