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Discussion in 'Razer Cortex' started by PhrostByt, Jun 5, 2019.
what gives razer?
Hi there, sorry to hear what you encountered.
To investigate this issue, please submit a FEEDBACK from Razer Cortex. You can find it from SETTINGS >> ABOUT >> FEEDBACK. Please make sure that "Send log file" option is ticked.
seems to work now.
That's great news. Happy to hear it.
I open wow yesterday and today and everything works fine. Points on cortex update normal. It must be something on your side try first to reinstall cortex itself and reboot pc.
Another battlenet game not working: Hearthstone.. come on razer what's going on?
Yep, it's not working for me either. It seems every time a new game takes its turn to the monthly featured the first few days it's not earning any silvers. Idk why and support doesn't either.
their start and end times make no sense either... it always says that the day rolls over at 8AM my local time (EST), but it never does.. it seems to roll over some time in the middle of the night for me.
Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.
As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.
that's weird usually i wake up around 7 and can already start earning silver. this whole cortex thing is a bloated buggy mess :|
Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.
It is now working again but the daily reset doesn't reset at 8am i woke up and played some hearthstone at 7am my local time (GMT) got my silver yay but when i went to earn silver after the 8am reset cortex reset timer had gone back to 24hrs but i'd still earnt all my silver for this day
it's never actually reset at the stated time. just buggy software overall
So we have to do a post like this every time a new week starts with a new game?
i'll just bump this thread every time it doesn't function properly (every week for the next 50 years, or until i die, whichever comes first)
tracking seems to be broken again.. i tried last night with both BL2 and CSGO. doesn't work... tried this morning, still doesn't work
Yeah having the same issue today it worked fine yesterday, but today the tracking game and earn zsilver bubble comes up when i launch CSGO but when i close it nothing.
Yes, the tracking is broken again, and it's a shame cause it was a double cap weekend.
now it says server maintenance.. i guess i won't be getting 100 points today.. to add insult to injury, i have enough silver to get a dunkin donuts gift card, but the $10 one is sold out :|
razer staff should take a look at alienware's rewards program, they got a good one.. also microsoft rewards also has a great program
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