Zsilver question?

Discussion in 'Razer Gold & Silver' started by Beweasd, Apr 10, 2017.

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  1. Beweasd

    Beweasd Member

    Hey everyone I was just wondering if it's possible to transfer my zsilver to a new account (I have made a new razer I'd since there was an issue with my synapse causing my krakens to not work) thanks.
  2. Kaijuuu

    Kaijuuu New Member

    i've been wondering as well but haven't seen an option anywhere. maybe getting someone from razer directly will give more insight
  3. FunkySkill

    FunkySkill Member

    I dont know if you can transfer zSilver but do you have Surround Pro ? If yes , look if there is maybe another Audio Input chosen (I have a virtual cable and when this is chosen I cant hear anything) because this could be a possible reason why you cant hear anything.
  4. tommygunyeah

    tommygunyeah New Member

    Not at present, I don't know if they would allow transfers as it would be easily exploitable (multiple cortext open via virtual machines all transfer to one account)
  5. Beweasd

    Beweasd Member

    No my error was that 'the parameter is incorrect' got this everytime I clicked on the headphones in synapse even after factory resetting my blade. I fixed it by using a new razer account on synapse and I wanted to know if I could transfer my zsilver to this account so all my razer accounts have the same email address. But seems like this is not possible
  6. WolfK.

    WolfK. Active Member

    Message Razer and they are probably going to help you!
  7. Lezwing

    Lezwing New Member

    The best option is to contact Razer support, that way you get the best answer for your question, but I cannot see any reason to why this wont be possible. :)
  8. BrianRevy

    BrianRevy Well-Known Member

    You should definitely reach out to Razer Synapse support. Provide them with more information so they have more to work with so it doesn't have to take more time replying back and forth to sort things out.
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