Mice and Surfaces

It’s only been 6 months since I got this mouse but out of nowhere it suddenly stops responding in either of the two modes (2.4GHz and Bluetooth).  To say it isn’t working at all isn’t exactly accurate as the mouse will still allow some button inputs to be registered if I spam click them (like once every 3 seconds of spam clicking) although after a while it simply stops responding and my laptop considers the mouse as no longer connected. An additional note, the cursor seems to slowly be moving to the top left corner of the screen, seems to be something the mouse is causing as I noticed the issue being replicated when I had the mouse connected onto a different laptop. Some quick googling allowed me to find some potential solutions involving firmware updates. I’ve tried the two firmware updates (one for the Bluetooth and the other for the dongle) and both encounter similar issues stopping them from completing being that the updates can’t proceed due to the mouse not getting detected.  As

Hi,I’m trying to update the firmware of my Razer hyperspeed v2 x hyperspeed mice but I can’t find it among the driver list on razer’s website. Is there no firmware update yet ?Thanks for reading.

I have a 2-month-old Razer Viper V3 Pro that I’ve used multiple times with both a wired connection and a wireless dongle. However, this week, when connected via cable, my computer no longer recognizes the mouse, although it works fine with the wireless dongle. I’ve also tried connecting it to another device, and I’m experiencing the same issue. May I ask for opinions or help with this issue?

I don’t know why this started happening, but my dongle just keeps disconnecting and reconnecting when I plug it in. I’ve tried to use other USB ports, but the same issue still happens.When I plug it in, a continuous disconnection sound happens within a 0.5 - 1 second frame. If there are any fixes or suggestions on what to do, I would greatly appreciate it!!

Why has Razer removed any ability to have ambidextrous mice for left handed people? I can understand why they don’t build specific left handed editions if the sales aren’t there. but if you are going to make something ambidextrous like the cobra or the viper. is it so hard to add an extra 2 button on the right side of the mouse? I have every product of Razer and the fact that they are excluding left handed people and now i need to go get an LG or Corsair is pissing me off. I wanted thing to match and keep it in the family. in the past, the support by razer has been fantastic - this is making me want to sell all of my products and go away from Razer. I have their leviathan v2, kiyo v2 pro, Seiren V2 pro, Huntsman V2, and my mouse, lancehead te which is dying.  they have a wireless naga mouse for right hand people with 3 different places - which would be perfect for me with a left hand, but of course they only give me an old version. If they don’t start at least catering to left handed p

hi, currently i have issue with razer pro click mini, the side scroll / tilt button will be triggered when the mouse is moved. im sure this is some kind of bug how to replicate the issueset the left / right scroll to repeated scroll up and repeated scroll down (or any function that require synapse) try the left/right scroll new function with excel then close the synapse (exit & kill the program) try the left/right scroll again, and try move the cursor there will be repeated left / right scroll every time you move the cursortried with bluetooth and dongle. both have same problem. with 2 pc. 1 with synape 1 without synapse installedtried with razer naga trinity, when exit the synapse naga will disable the button instead of return to default button function the bugged video https://drive.google.com/file/d/1ORPRDYwoJLejBe_mgAHVochps6ps91sy

I can remember they worked at the beginning, then just stoped. I did firmware updates cleaned the metal sensors on the side. I tried remaping those top buttons. I tried usb dongle, cable and bluetooth connections, no luck. I have a little Software that monitors all incoming keypresses and mousclicks and I can confirm now: The two buttons dont send anything like they dont exist.If anyone could point me in the right direction to fix this, that would be absolutely amazing.Thx in advance 

When I increase the hz of Viper V3 Pro and move the mouse cursor, the FPS drops.

My hand is not so big and for better control, i d love to have shorter mouse (in length) - 10-11 inches. Current VIPER 8k is 12.8. So i wanted to know if there will be such mouse in production in near future? Or do you have any other suggestions?

Razer Abyssus 1800 USB (RZ01-0036) absolutely stop working after firmware update (1.01), not even by windows it is being recognized, it was totally unusable any solution?

Hello all,  I have used the Orochi 2015 version for a long time but it fails me at the moment.  I tried the v2 version but it is completely different. Can someone point me to a worthy replacement ? (does not have to be Razer)The size and shape combination was just perfect for me.I want to avoid having to buy another expensive mouse and be dissapointed, i have the orochi v2 and also the Ouroboros but not satisfied with both.thnx in advance

I’ve had this mouse (Deathadder V2 Pro) for a couple of years, and I’ve never encountered any problems whatsoever—I absolutely loved the product.However, recently, I’ve been experiencing some wireless connectivity issues with my PC. Whether using the USB dongle or Bluetooth, the mouse sometimes randomly connects and disconnects in a loop. On the other hand, the wired connection has always worked flawlessly.Until yesterday, the mouse was functioning perfectly. But last night, after leaving it on, I found that it wasn’t showing any signs of life this morning.I attempted to connect it via cable to multiple USB ports on different computers, using various cables, but it remained unresponsive. Neither the Bluetooth nor the USB options on the mouse wake it up, and it won’t connect to any of my devices. It’s completely silent—quite a contrast from how well it worked just the day before.I’m at a loss trying to understand the issue. While I suspect it might be software-related, I can’t even acce

Just got the Deathadder V3 pro, what is the dongle adapter that comes with the mouse used for, and is it needed to make the mouse work?

Hi,Trying to update the firmware for my razer naga chroma mouse (RZ01-0161) but I can’t find this specific one in the list (https://mysupport.razer.com/app/answers/detail/a_id/4166/~/software-and-firmware-updates-for-razer-peripherals). Any other way I could update the firmware? Hoping this might fix some issues, my mouse keeps dropping out after the last synapse update (think it was a week ago), can’t play a single game like this. (I’ve done the calibration, turning off calibration, resetting mouse, different USB port etc).   

it doesnt want to work please help

I want the RAZER NAGA HEX V2 back. The layout was perfect for me and it was build to last. I've had 3 Naga Trinity since, but the build quality isn't on par with the Hex v2. I now use the Naga pro v2 but i't's 6 number faceplate layout isn't what I want, so I slapped the trinity hex panel on the pro although it doesn't give me access to the “7” button.  The Naga Pro v2 built quality is on par with the Naga Hex V2, but the trinity isn't.PLEASE!! Either give us the Hex V2 back, or make a side panel for the Naga V2 PRO that resembles the one on the trinity. 

I used the mouse for 2 days everything was fine, just inserting the transmitter into the laptop, the last time I used the mouse without a wire at the airport but when I arrived home, I found that the cursor was not responding. Having connected the mouse by wire, it works well, I thought it might be discharged, but Synapse shows 100%, I turn it off and when I move it, the white indicator only flashes.I changed the placement of the transmitter to another USB-A connector, nothing helped, to update the firmware it will require the connection of a 2.4 GHz transmitter, although it is turned on.....

I’m just out of limited warranty and the middle mouse button is both multi-clicking but also less sensitive so I need to press it down harder and it will open up like 8 tabs at once. It’s pretty much useless in games as I can’t quickly press it. Its right and left click functions still work for the mouse wheel but the middle click itself is hard to use.I wasn’t able to find any replacement videos or products. Has anyone attempted fixing this? If so how may I attempt to do so?The normal left and right click are optical switches if I’m not mistaken so they work flawlessly, however the middle click is mechanical so it’s bound to fail.

I’ve had the mouse for almost a year now, and I have been experiencing this problem where whenever I lift the mouse of the pad it immediately disconnects.I have tried to use the support in the discord (Saiso) and didn’t manage to solve it, What I did notice is that this issue only appears to be on my pc, I have checked if it could be related to power management settings in the usb root hub but it doesn’t seem to be the problem.I have the latest firmware and the latest synapse version, I do not use a usb hub (connected to the usb 3.0 in my motherboard).

Can we please get a setting that can set the mouse wheel sensitivity.Please don’t tell me there is  Windows  settings in mouse settings. Its not what we need. I would like to have the wheel sensitivity set so that i have to DELIBERATLY scroll  in game because it drives me insane that my mouse will scroll when bumped and swap weapons in a fire fight (CS2)…  The feature request is like this… have it customizable that 3 scrolls within some small period of time = 1 scroll output. That way I can purposefully scroll and not have it randomly scroll when bumped.  

I bought a Deathadder Essential gamer mouse from Aliexpress. The mouse cannot be recognized by the Synaps program and cannot be registered based on the serial number either, because it cannot find the product. 

I wanted to ask if there was any way to get replacement parts from Razer for my Basilisk V2 sides, as both the rubber parts are worn down.I saw a question that had a link to some “Universal Grip Tape”, but it had a different texture and i didn’t see a way for it to fit.I didn’t know if there was some way to get replacement ones to just take mine off and replace with.If not then the only option is either deal with the texture of the grip tape or invest in ANOTHER mouse again.Thank you for reading and any answers!

Today the Viper V2 Pro USB dongle stopped working, is not detected at all, I trying on 2 different PC, I saw that many people had the same problem.What I have to do? I bought this mouse from eBay on 30 June 2023

With a polling rate of 8kHz in CSGO I had extreme stuttering. The game was lagging moving the mouse. The issue was even more extreme using a VOIP application (Teamspeak or Discord). As example with Teamspeak in background, moving the mouse quickly in the CSGO menu I already noticed FPS drop: 50fps moving quickly the mouse in the menu (fps_max_menu = 120) I investigated using https://rzr.to/pollingrate from Razer. The results confirmed my first impression: Polling rate drop with Teamspeak opened For my first attempt I changed some BIOS configuration. I set the RAM settings to use the XMP profile. Small improvements but still not perfect... Then I used a polling rate of 4kHz for some days. CSGO was stable and my FPS were good. Even the polling rate was stable: Stable FPS with a Polling rate of 4kHz Of course when you buy an 8kHz mouse you want to use the entire performance of your device. I remembered from my study about the IRQ interrupts. I started to read how the interru

Razer Basilisk V3 is ~ 2 years old One night after pushing the scroll-wheel toggle button, the mouse continuously connects/disconnects - unusable.Re-installing synapse worked but the problem repeated several times after toggling the scroll-mode again.Mouse is functioning after 4th or 5th Synapse reinstall, but obviously I would not like this loop to be the new normal.