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  • 2,057 Threads
  • 6,181 Replies
2057 Threads
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GixxxerInsider Mini
asked in Mice and Surfaces
Naga Pro V2 Replacement optical switches

Where can I get optical replacement switches? Razer site is not recognizing my serial number to start a support case.

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G
8 months ago
niukeli
niukeliInsider Mini
asked in Mice and Surfaces
Loving the DAV3 Pro but Missing Deathadder Essential Clicks :(

Greetings!I recently went from being wired, to wireless, deathadder essential to deathadder v3 pro, and I am really loving the newest iteration of the mouse.The deathadder shape really just fits my hand and the v3 pro certainly is an improvement of the shape.Sadly though, the clicks seem somewhat harder compared to the DA essential and I feel like sometimes I miss some clicks especially while spamming.Is this an issue present in all DAV3 Pros? Or just my copy? Really love using the mouse but really missing the softer clicks of the DA Essential...

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niukeli
7 months ago
Menorra
MenorraInsider Mini
asked in Mice and Surfaces
Basilisk v3 Pro is disconnected after 3 min of downtime

Hi!I have Basilisk v3 Pro paired with Mouse Dock Pro. Updated firmware to latest version for both with razer updater. Synapse Beta.My mouse is disconnected after 3 minutes of downtime (measured with a timer) - the tab in Synapse just disappears. No Windows disconnect sound. When I start using the mouse again, it becomes connected but my custom lighting settings are reset to default breathing. To return my settings I have to switch to quick effects and back to advanced effects.In power settings “wireless power saving” = 15 min, in lighting settings “switch off lighting” = 10 min, “when display is turned off” = true. Does anyone know how I can fix this?  Perhaps I missed some settings.

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Menorra
7 months ago
berkayyrr05
berkayyrr05Insider Mini
asked in Mice and Surfaces
Razer Viper V2 Pro Crackling sound

When i touch the area in the photo i hear a little crackling sound is it normal ?

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berkayyrr05
7 months ago
MArshmallo
MArshmalloInsider Mini
asked in Mice and Surfaces
Razer Orochi V2 middle mouse click doesn't detect on Mac OS

I have 2 Razer mice, Orochi V2 and Basilisk X Hyperspeed. I have been using the basilisk for almost 4 years with my macbook and it seems to be working fine. I bought the Orochi V2 and I am not able to use middle mouse button to open or close tabs while using Safari or Chrome but I can do so using the basilisk. I tried checking the mouse click detector website to check which clicks are being registered. Apparently, Orochi MMB click registers as scroll up (1 click up). How do I get my mouse to register proper inputs on Mac OS Sonoma? 

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MArshmallo
7 months ago
R
ricsprInsider Mini
asked in Mice and Surfaces
Goliathus 3xl not recognized in new synapse 4 beta

The Goliathus 3xl  is not recognized in new synapse 4 beta.Is there any solution?

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R
7 months ago
53897
53897Insider Mini
asked in Mice and Surfaces
Razer basilisk v3 Optical sensor acting as a scroll wheel when lifted

When ever i lift up my mouse or turn it upside down and use my finger to activate the optical senor it scrolls either up or down randomly, ive tried looking all around and cant seem to find anyone else with the same problem Its really bugging me whenever im gaming because it will unholster my weapons or scroll to something i dont want to use  

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53897
7 months ago
Azureheadcounty413
Azureheadcounty413Insider Mini
posted in Mice and Surfaces
2 defective viper V2 pro in a row with no solutions.

I was having scroll wheel issue with my first razer viper V2 pro and ask for a solution, then the support team provided RMA opition which I had to pay the Website MSRP price of, thats fine, but when I get the new RMA viper V2 pro, the mouse is competely not function on the wireless dongle. The dongle is not detected and can only be used wired, I ask for help again but the team kept onasking for recipt, order number and bunch of non sense, the support team took five days, replying one email a day to ask more stupid non exsiting question. The product that is defective is an RMA product and did not come with an order number. I am truly disappointed that the Razer can have 2 defective produts in a row, (I already been through all the troubleshooting). I highly doubt razer's quality control and its consumer support efficiency and effectiveness and I am considering whether should I have more purchase any product from razer in the future.

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Azureheadcounty413
7 months ago
CharmPinkresourcesbiz691
CharmPinkresourcesbiz691Insider Mini
asked in Mice and Surfaces
Razer DeathAdder V2 Mini Freezing Issue

Hello, I encountered an issue with the 'Razer DeathAdder V2 Mini' mouse right from the moment I initially connected it. It's experiencing pauses approximately every 3 to 4 seconds. Is there a solution to this issue? This post has been written using a translation tool

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CharmPinkresourcesbiz691
7 months ago
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PerimelsoInsider Mini
asked in Mice and Surfaces
PFN_LIST_CORRUPT crashes ever since I got Naga Pro

Ever since I got my Razer Naga Pro, I have been getting PFN_LIST_CORRUPT error that crash my entire system. I have downloaded the latest drivers from here. I also run synapse. I have been running razer and synapse for like 10 years, this is the first time I have had this problem. It is def the mouse too, I have tried for days without it and no crash but as soon as I try to use the Naga Pro I get the PFN_LIST_CORRUPT blue screen crash. 

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P
7 months ago
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thinkretroRegalia802Insider Mini
posted in Mice and Surfaces
Razer Viper 8k scroll up issue

TL;DR Razer has a better(EU) version of this mouse previously available for US. Im going to return this mouse just because of scroll up noise issue. It’s loud as hell but caption this: The first viper 8k i bought in April 2023 has serial number RC-03050100-0000 and made in Thailand marked as UK/CA Europe version - it has no scroll issue at all. The second one i bought days ago from the same razer amazon store has serial number RC30-030501 made in China no region specified and has a scroll up loud as hell. I see there’s a lot of threads regarding this issue and razer support only states that “Not every product is 100% perfect.”. So what im going to do is to return this mouse and get a new one as long as it takes to get a version without this issue at all. I got two the same but completely different versions at the same time and i fill like razer is trying to make the production as cheap as possible. Im not going to fix it myself (guides are at youtube is presented) because i can see the

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T
8 months ago
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IRxVALKONInsider Mini
asked in Mice and Surfaces
I broke my Orochi V2 dongle but can i use my Basilisk x hyperspeed dongle to the orochi v2 mouse

Can we pair the dongle of one mouse to other

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I
8 months ago
dusaneditor
dusaneditorInsider Mini
asked in Mice and Surfaces
Water in razer mouse

So water got in my basilisk v3 mouse and after 5 minutes scroll was glitching, it was not working very well and also i think right click was not working every time i clicked it. I unplugged it from pc, what should i do now, will it work properly when it dries??

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dusaneditor
7 months ago
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AEKeebZInsider Mini
asked in Mice and Surfaces
Razer Viper 8k settings without Synapse

Hi, is there a way to get my mouse profile running (even its simple light settings) without running Synapse?I only have ONE (1) Razer synapse profile.

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A
7 months ago
futureDarkOrchidtech179
futureDarkOrchidtech179Insider Mini
asked in Mice and Surfaces
Razer Viper Ultimate Unresponsive

Hey there :3Viper ultimate is completely unresponsive, there has been an issue over the past two weeks with the mouse briefly loosing connection and today it went dead without warning. The color on the top still blinks but all buttons and mouse movement is gone. I reinstalled all drivers, reinstalled synapse. I attempted to install an update but it no longer tracks as wired. It still charges, but my laptop doesn’t register it as a mouse.  Anything I can do?

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futureDarkOrchidtech179
7 months ago
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exodusfromtheassInsider Mini
asked in Mice and Surfaces
Connecting a replacement dongle for Orochi V2

Hello. Unfortunately, I broke the dongle for my Orochi V2 due to negligence and have bought a new one (also for Orochi V2), but don’t know how to pair it with the mouse. Is there a way to do it?

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E
8 months ago
Nyflheim
NyflheimInsider Mini
asked in Mice and Surfaces
Razer Basilisk V3 Pro won't turn on

I bought this mouse very recently because I thought I was getting a high quality mouse which justified the price.Currently, this mouse is not turning on at all, no matter what I do. Im charging it and it doesnt seem to react at all to the cable being connected or to me moving the switches on/off/Bluetooth. This mouse has no damage whatsoever just suddenly stopped working.What do I do to fix this problem? I had the Razer Viper Ultimate mouse before and this would sometimes as well but would start working after some time, which is not happening in this case.  Is this an issue with all Razer mice?? I have never had this issue with any other brand.Asking for help on how to resolve this issue.Thanks! 

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Nyflheim
7 months ago
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KallieCelestialInsider Mini
asked in Mice and Surfaces
disable y axis deathadder v2 0DPI

Enjoying the mouse, but I so want to either disable the Y axis or make it 0 DPI.Even 1dpi would be ok I guess. Is this ever possible? Any hacks?, alternative product that Razer or maybe others offer ?

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K
8 months ago
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EXVGRInsider Mini
asked in Mice and Surfaces
Very simple question (pls answer fast)

Does the razer basilisk v3 have plastic on its out of the box mouse feet/skates ive tried to remove these “plastic” but they wont come out so now im wondering is there plastic on them? all my past mouses (Not from razer) has plastic on them.

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E
7 months ago
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maxonnic123Insider Mini
posted in Mice and Surfaces
i like

i like

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M
7 months ago
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HyperB0R3DInsider Mini
asked in Mice and Surfaces
Scroll wheel problem

I'm using a Razer Deathadder V2 X Hyperspeed and the scroll wheel isn't scrolling. I've tried resetting the software as well as the mouse but it didnt work. My mouse is only about 3 months old so I'm pretty sure it doesn't have anything to do with the mouse itself. How can I fix this?

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H
7 months ago
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Tspag12Insider Mini
posted in Mice and Surfaces
Lachesis.sys

Lachesis.sys file is causing an issue. I have a Naga Trinity Mouse. Can i remove this file

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T
7 months ago
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nitzan100Insider Mini
asked in Mice and Surfaces
synapse problem

I have a deathadder v2 pro mouse and the charging dock thing. ive switched to a new pc, and i installed synapse, and even though both devices are plugged and connected, the devices do not show up in synapse. i use the right version of synapse for my devices, since i know it worked on my older pc. the devices are registered in my account.please help

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N
7 months ago
Sondros
SondrosInsider Mini
asked in Mice and Surfaces
Razer Mamba Elite surface

Hi, i got my mamba elite mouse about 2 years ago but the plastic underneath has gotten peeled off.Now there is glue under my mouse which makes it awkward to use when playing shooter games. I can’t seem to get the glue off, any help is appreciated!

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Sondros
7 months ago
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KinTheOcelotInsider Mini
asked in Mice and Surfaces
Any Plans of Adding Manual Calibration to the Deathadder v3?

The manual calibration on my v2 is just plainly superior to the smart tracking option. I really hope there’s plans for adding it as right now it feels wonky. Would love to hear whether it’s in the works or not.

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K
7 months ago

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