Mice and Surfaces

I recently got the razer basilisk ultimate and have realised while playing it a significant drop in FPS in valorant, at first I thought it was the higher polling rate which was messing with my cpu, so I changed that from 1000 to 125, which did alleviate some of my lag, but I sill noticed I was only getting about 30fps, I usually get about 120, when I unplug my basilisk and put in my old mouse, my fps returns to normal. Does anyone have a fix for this issue?

I am planning to buy this rig but it is not available in India. Most of the RAZER rigs are not available in India. We have to import it from other countries and have to pay extra for it including the custom duty tax which makes the stuff price to be increased by 20-35% and even more in some cases. Hope RAZER will expand soon in INDIA. I want RAZER to acquire the gaming laptop market here because there are huge customer base but lack of products and products which are available here are either overpriced or not satisfactory specially the gaming laptops. #RAZERFORLIFE

In Synapse, they said when I put my mouse on charging dock the led will indicates the battery status. BUT IT DOESN'T WORK! I tried reinstall the mouse driver and synapse, but it always doesn't work. Of course, charging function works well. Just battery status indicator doesn't work. Rarely It works, but when I use mouse (mouse off the dock) it continues the battery indicates. And surprisingly, the all problems don't occur when I use viper on other computer, not on my laptop. Does anyone know why? p.s : Sorry for bad English... I'm not American

I’m thinking of buying the Razer Nari soon and to protect my investment I was thinking of purchasing Razer’s headphone case. Does it fit or does it not. Cmon Razer please give me a straight answer, can the Razer Nari fit or should I go some other place to buy a headphone case?

i have been using this headset for the last 5 years on ps4. never once have i had a problem with it until last night now i have no audio coming out of the headset at all. any help. my mic still works just i don’t have sound coming out. S/N: HN1424087G01478

Unfortunately I bought my Naga couple of weeks before the NAGA PRO dropped ! Does the sideplate with 6-buttons work on the now older version of the Naga?

I upgraded my naga trinity to the naga pro yesterday and I'm sorry to say its being returned. The right mouse click on the pro seems to wobble up and down as if the microswitch is 1mm away from the bottom of the plastic, so it gives this flimsy feel which is very off-putting. Video https://drive.google.com/file/d/18XokvmPj3H2Wz5pGWxLq3eDSorHpo_aQ/view?usp=sharing Compared to the trinity where both click buttons are rock solid this is really disappointing to see, as the new 6button layout is amazing. Anyone else have this issue?

I just bought the Naga Trinity and I know that you can remap the buttons though the Synapse 3, but I was wondering if you could duel function it. I was hoping to change my right click button to keep this as a right click function, and add a bonus DPI clutch because my aim is hot trash. Mainly wanted to use this function for Halo and for Valorant, is there a way for me to have two functions programmed to this mouse?

Need some advice before I buy.

Hey there, I have got the Razer Basilisk Hyperspeed X since august and I am having some weird issues. Before I've updated the firmware of the mouse, the mouse got into the standby mode after just a few minutes. It did reconnect after a few seconds of moving the mouse, but it was way to frequent. I thought, hmm ok I should try updating the mouse. After the update... the mouse showed disconnecting issues (that is even worse). Sometimes the mouse just disconnects and doesn't show in the Razer Synapse anymore. It's just gone lol. Even after plugging the receiver into another USB-port. The only thing that works is re-inserting the battery. Thank god it doesn't happen every few minutes, but it's terrible when it happens :/ Anyone has a fix? I've already changed the power settings of the USB-ports, tried removing the mouse drivers in the device manager.... nothing seems to fix this problem. I am also having mouse look issues in games, while pressing the right mouse button sometimes, the came

Hey everyone I am not too sure if the new nvidia graphics cards will run efficiently off of razers current gen egpu pci ports. Nvidia recommends extremely high wattage but the actual cards themselves don't even add up to what they say. Is that including everything you are powering with your psu plus the card itself because if thats the case since I'm using a high end omen laptop by CUK then it shouldn't be a problem since the laptop has power from itself via ac. Thanks guys!

Hi Everyone, Bought the Pro Click to see if it would help with ergonomics and wrist pain. Wanted to add some grip tape, but having issues with creating a template due to the curvature of the mouse. Can anyone help? Thanks in advance.

Hello Razer - I was excited to see the new v2 linear optical keys on the new huntsman mini. Do you know when these keys will be available on the Huntsman Elite? Let me know cause I will place my order immediately. Thanks in advance.

So I have had my Razer Naga 2012 for the last ten or so years, and it has served me well. I haven't gamed the last month or so and when I went to plug in this afternoon, I noticed my mouse side buttons were not responding. Looking at my Razer Synapse I can see the Naga has disappeared. I have not been able to download and reinstall a driver for it; the Naga Epic Driver refuses to recognise it. I did contact the Razer Support to be told that my mouse is no longer supported. Way to go guys. I won't be buying any more Razer products if this is how you treat your customers.

Hello I have had my Viper Ultimate for a few days now and I had to reboot my PC for an unrelated issue. When the login screen comes up I type in my password to load my desktop, however the mouse does not work I gave it about 10 minutes of just sitting to see if it would come back but it didnt. I tried removing the dongle and trying another USB port, and after about 3 different ports the mouse finally connects. After it connects I can move the dongle as I please to any USB port, including the one on the dock, and it works just fine, but not after a reboot. Things I have tried.. Verified latest mouse FW Disable "Turn on fast startup" in power options Plugged in old USB wired mouse to verify ports. Connecting the dock directly to the back of the pc, rule out front panel ports. Thank for the help!

Adapt and unleash - be it MMO, Battle Royale or FPS; dominate on all fronts with the new Razer Naga Pro: http://www.razer.com/gaming-mice/razer-naga-pro Upgraded with Razer HyperSpeed wireless technology, the Razer Naga Pro unlocks all masteries with 3 swappable side plates which includes the iconic 12-button layout that brings your programmable buttons up to 19 (+1). Perfect your gaming repertoire from timing to accuracy with our hyper-responsive optical mouse switch and industry-leading Razer Focus+ optical sensor. Why specialize in one genre when you can rule at all? Learn more: http://www.razer.com/gaming-mice/razer-naga-pro

Hello all! This is my first time posting on these forums as I am not much of a gamer, but I hope that one of you would be willing to give me advice. Basically, my older brother gave me his old DeathAdder as he was moving out a few weeks back and got another mouse, I've practically been begging for him to give it to me instead of just keeping it in some box somewhere. This is the only thing I have ever received from him, and as such it does hold meaning to me. The problem starts with my siblings new puppy. I'm not usually one to be stingy with my things, so my younger siblings would take my mouse when I wasn't using it and I didn't really have an issue with it. What I didn't know, is that they had took my mouse and not been careful with it, someone left it out, and the puppy got ahold of it. If she had chewed it somewhere near the USB i would've wrapped it in electrical tape and called it a day, but she chewed it up near the base of the mouse and I'm quite honestly devastated. I've alre

Hello dear Razer supporters.. Is there by any chance, someone who knows or can find out, the default dpi levels of the very first Razer Mamba 2009 ? That would be amazing, 2012 version I would also like to know, but mostly I'm interested in the 2009 version I've been searching all over the web to try and find out, but it's very hard to find.

Hello Razer People -- quick questions. I have a Mac running Catalina. I will not downgrade the OS. I had decided to buy Razer Naga Trinity – because I want all those button options. Then I discover (just now actually) Razer does and will not support Catalina and beyond. (Why not, if I may be so bold as to ask…?) Anyway, no Razer mouse for me. Correct??? Anyone suggest an excellent alternative/equivalent to Naga Trinity that will run with Catalina? Thanks!

Where could I buy a replacement wireless USB Dongle for my Basilisk Ultimate I just got?

Is there anyway to get a skin made for the Viper? I've googled around and never found one.

I was messing with the light settings on my keyboard and it all suddenly stopped working. I tried un and replugging, restarting my pc, and I still can’t get it to work again. I checked in my devices on my pc and noticed it says Razer Bootloader instead of a keyboard. I have no clue what that means or how to fix it. Please help I’ve been looking for a solution for hours!

ive had the mouse since may 12 this year and ive had no issues but now for no reason the side buttons arent working. They work every once in a while but for like 10 seconds then stop working again. Idk what to do

Hi, I have a Naga left handed edition. I have mapped 2 of the buttons to volume up and down. When playing Apex Legends, pressing those buttons changes the volume but also triggers the in game aciton for the keys B and C. This only happens with the mouse, not when I change volume from my keyboard or headset. It does not matter which mouse buttons are mapped to volume control, they all do this. If I change the bindings from B and C to other keys it goes away. I cannot understand why Apex Legends understands the mouse buttons for volume control as also being B/C. Does anyone have any idea?

Just got this mouse but didn't realize razer synapse 3 doesn't work on my mac so I am having trouble figuring out what my DPI is so I can scale my in game settings. :)