Mobile

Could we get desktop mode enabled for the Razor Edge?  Quite a number of phones are able to do this with the version of Android that the Edge is running.  Or is there a config setting to turn it on?I plugged in an external monitor, mouse, keyboard which all work, but I still get mobile mode

When I try pairing and turning on my earbuds, there’s no audio and they don’t turn on, despite the case lightning up green after charging. When I plug the case, with the earbuds inside, back in, the case is lit up red again. It seems to not be charging. This is the second pair in a row I’ve bought and this immediately happens with them as soon as I get them.

I was trying to charge my phone through a cable, and it kept jumping from charging to not charging. So I plugged the cord in and out multiple times until suddenly the phone turned off (the battery was at 7%). I tried to charge it with a wireless charger (which usually works) and it still didn't work. The phone is not responding at all, not even a sign omeglz that says it requires charging

How can i change my number, because i lost it and i forgot that this acc was connected to my number that lost? and i recharge 100 but i can't access the code can you help me please.

Can anyone help me how to change my old number I can't access it anymore

Phone number changed

I'm curious about being able to complete my account profile when I dont have an active phone nor an active phone number 

Been trying for 2 days already, still not receiving any code on my phone. Tried restarting phone already couple of times and all but still issue persists. I need help, i can't purchase. 

Olá, preciso mudar meu número de telefone e não tenho acesso a ele então queria ver o que poderíamos fazer?

Bought this new on ebay, charge it fully but for some reason it says that the left ear has only 10% of charge which prevents me from updating the device and pairing it to my phone, i have done everything on the forums to try and connect it

My Razer Kinshi v2 is pressing the right bumper and the m1 and m2 are also messing up. Is there any suggestions? I just bought it from Walmart and with an Alstate warranty, any suggestions?

Hello everyone!I just changed my phone from Samsung Galaxy S21 to iPhone 16 Pro Max and I am having some problems setting ringtones on my new phone. On Samsung phones, setting ringtones is quite easy without much manipulation, I hope the admin and you guys can help me set ringtones to my liking on my iPhone. I have tried a few ways but the downloaded ringtones are not in the iPhone's sound settings.

Are these really razer products ??  https://caseseason.com/products/razer-gaming-logo-samsung-galaxy-s23-ultra-case-cover Also this website ??  https://storebunch.co/shop/phone-cases/samsung-galaxy-s23/razer-samsung-galaxy-s23-s23-s23-ultra-case/ This waiting for razer edge phone in Canada is depressing me.  Phone and tablet ??   

  So, I'm having an issue with Delta Force recognizing my controller. I just got it yesterday, so I'm still tinkering and figuring it out. I want to check for firmware updates, but official video tutorial seems to be out of date.  There is no avatar to select in my Razer Nexus app, but there is a firmware section in the settings menu. It says my controller is on 1.0 release firmware; where can I go to see the firmware releases and history for the V3 Pro? 

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Hi Razer support team. My razer viper ultimate model no: RC30-030501 is suddenly giving me issues, it keeps connecting and disconnecting. It seems to be an issue with the small dongle, as it works fine with the wired connection. What can I do to solve this issue and if I need to purchase a replacement dongle, where can I buy it? I am located in Canada.  Thank you in advance 

My account was suspended unexpectedly. I just tried to top up HKD 100 but couldn’t complete the payment. I attempted all methods to set up TFA (two‑factor authentication) but failed. My account got suspended when I tried to pay. I need urgent help to unsuspend my account and complete the payment. 

Can you help me reset my phone number and backupcodes and can you add an email for the two factor authenticator as an option

Hi can you help me replace my number?I lost my phone nor do i saved the back up codes for me to recharge but i cannot change it and how do i change it using my email only?:(

I’m needing to change my old number from my account , as I can no longer access it .

Hello, I am not able to charge my phone anymore and wanted some guidance on how to go about it? I understand Razer does not have warranty for this device but is there someone who can direct me to how to get replacement part for the phone. I've tried searching but to no avail. I'm also wanting to know the cost of USB-C Port repair?

Does anyone know whether there is anyy transfer process for reselling Razer devices such as Naga Pro mouse?it’s under warranty.can the new owner claim warranty w/o using my details?

Have you ever wondered if a zipped file larger than 4GB will still function properly when unzipped on an SD card? Well, you may be surprised to know that despite the file size limitations of an SD card, the unzipped file can still work seamlessly without any issues. So, have you tried moving a zipped file larger than 4GB onto an SD card and then unzipping it?

It looks like the top link to Global image for Phone 2, the 9.0-SMR7 on the pagehttps://developer.razer.com/razer-phone-dev-tools/factory-images/links to 9.0-MR6 instead (and SHA256 matches the below MR6 file) so both links point to same file of MR6.Now, if honorable website support admins could please update the page with the correct link to 9.0-SMR7…😏