Razer Gear

Has anyone had the issue where the kiyo pro was working fine then all of a sudden it’s not focusing and nothing but a a fuzzy image now I’ve unplugged it and tried different usb ports that didn’t work I’ve also tried uninstalling razer apps and reinstalling that didn’t work either I’m at a loss here and the camera isn’t that old I just bought it few months ago 

i bought a Razer blackshark v2 hyperspeed headset 3 months ago but today the sound is really low even when i turn the volume up on everywhere its still very low please help me

I recently bought the razer huntsman v3 pro TKL and after a week or so , while I was playing a game my keys stopped registering. All my lighting and media keys work perfectly but all of my other keys are completely dead. I tried to change ports, change the cable, reset ot with esc caps space unplug re plug, i tried to connect it to onther system and nothing seems to work. Plus I replugged my old keyboard and it works . Please send help cause im need of it

The back cushion sleeve on my Iskur V1 is torn. Is there anywhere to get a replacement sleeve/cover for the back cushion?

Hello I just bought a new hyper polling wireless dongle from razer website for my viper v3 pro since i lost the original one that came with it but i cant connect the mouse to the dongle. The dongle appears on my synapse when i connect it but my v3 pro won’t unless i connect it via type c cable. Does anyone know how to fix this please?

I mean the title has all I need but I’ll just talk about it cause it’s probably necessary. I have a razer blackshark v2 pro headset after replacing my man o war. It’s only like 2 years old & only recently in the past month has it had battery issues. On Razer synapse it says it’s on 100%, then less than 5 minutes later it’s on 80%. Says it’s charging when it isn’t. Goes from 80% to 20 within the hour, but when I put it on charge it almost instantly goes back to 80%? Firmware update didn’t do anything i tried that already. I updated to synapse beta but that didn’t do anything either.yea it’s weird. If anyone has answers i’d like to know, otherwise i’m probably going to just buy a new battery. I thought i’d at least come here and ask before I do that tho.So what should i do?

Like the title says, the foam is starting to break and getting soft in some spots, where can i get a replacement? 

Just looking for helpful recommendations for my specific keyboard.Product Number : RZ03-0262Thank you!

I updated my razer firmware after getting a prompt to do so on the synapse web browser, and now the mouse is malfunctioning. Any ideas on how to fix the mouse or maybe download an older update? 

I've just received my Razer Deathadder V3 Pro, but I find the mouse skates uncomfortable on my Razer Strider xxl mousepad. Is there any advice on alternative mouse skates or will they adapt over time?

i just bought a basilisk v3 and now the scroll wheel is stuck in infinite scrolling mode for some reason and when i try to use Razer synapse and the scroll mode switch button, it shows that in synapse it is switched to tactile mode however it was still infinite scrolling on the mouse.

viper mini seが故障しました。 サポートを受けたいが購入日の確認とサポート対象かの確認を行いたい。公式で購入したので確認できるはずです。

Just got the blackshark v3 X hyperspeed headset and it won't connect to my Xbox one 

Bonjour, J’ai un casque depuis plusieurs année le Razer Nari Ultimate et il veux plus se connecter en sans fil, c’est le port usb (la mini clé) qui marche plus, vous pourrais m’aider à ce sujet la, comment les contacter pour en acheter une autre ou l’acheter svp Cordialement 

 I just bought the new Razer Black Shark V2 Pro today but it doesn't give me the interaction code to use the Razer voice app. It's really ridiculous. I can't understand why this is happening. I can't talk to any official directly. What should I do? 

I can't seem to find a replacement. Where can a I find a replacement for the wolverine v3 pro controller.?

So I been a problem with my mouse not pairing to my computer or any of my devices.I tried the mouse pairing utility, changing the usb cable and reinstalling the synapse. I don’t know what to do now and anyone help me.

Hi everyone,I accidentally damaged the original USB receiver of my Razer Viper V3 HyperSpeed. To continue using the mouse, I tried using the Razer HyperPolling Wireless Dongle as a replacement.The first time, I was able to pair the mouse successfully. However, after I unpaired it, I was required to update the firmware. Once the update was complete, I could no longer pair the mouse again using the HyperPolling dongle.I've tried restarting, reinstalling Razer Synapse, and following the pairing steps again, but nothing seems to work.Has anyone experienced this before? Any suggestions or help would be really appreciated.Thanks in advance!

Hello guys, I have the same issue with this thread, I did like Razer.Ten but its not workWhat can I do  

Hey! I lost the wireless dongle for my Razer Viper V3 Pro and I’m trying to get a replacement.I understand that the Viper V3 Pro requires its specific dedicated dongle and that the regular HyperPolling Wireless Dongle isn’t compatible.Could you please check if a replacement Viper V3 Pro dongle is available for purchase? I can provide my mouse’s serial number,, and any other information you need.Thank you!

When I use my Razer viper v2 8 k I get stutters and input Delay so my game is unplayable I tried to lower my polling rate and changed alot of settings and things with my setup but the mouse still doesnt work Can anyone help with that?

Je voudrais trouver un moyen facile de remplacer mon d'ongle pour Razer nari.

So I bought this Barracuda Pro Headset and I’m using it for 3 months, then after the latest update it always blinks red even tho it is charged to 80% and above.The only way to eliminate the blinking red light was turning it on the headset WHILE charger is plugged and remove the charger, then turn it off.After some time it can no longer charge to a 100% even if I charge it for more than 4 hours and it just stays on 70% and the battery goes to 20-30% in 4-5 hoursI think this is a firmware update issue or the battery.PLEASE RAZER, FIX YOUR FIRMWAREWhat do you guys think?

I have the Razer Kiyo Ring light Camera, the ring light comes on but the camera is not working. I’ve been trying to get it to work in Stream Labs and it just isn’t coming up. The video is just showing a black box and I try to adjust the video settings but all the settings are greyed out and can’t be adjusted. I’ve seen a pop up on my computer saying the device is not recognized and to just unplug it and plug it back in but every time I do that it just keeps reinstalling the Razer Cortex software and still doesn’t activate the camera.I bought the device second hand from my cousin so I don’t have the set up instructions but he was able to stream on the same camera and just wasn’t happy with the delay on his system. I can’t even get the camera to turn on at all. If the ring light is on it should be recording right? And how do I even get the ring light to turn OFF cause right now it’s just continuously on even when I’m not even trying to stream.

i recently bough a pair of blacksharks v2 x and now i want to connect it to my razer app but cant find my product number and the only thing realted to it its on the pair saying RZ04-324 but when i put it in it doesnt work help its rlly late and im tired