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42869 Threads
Spencer075
Spencer075Insider Mini
asked in Razer Support
anyone interested in buying my 10AUD razer gold

Hello there, anyone interested in buying my 10 AUD Razer gold coin 

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Spencer075
4 months ago
N
NuelUzomaInsider Mini
posted in Razer Support
Razer not supporting Google Play Cards

Google play purchase not supported on Razer

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N
4 months ago
D
demripperInsider Mini
asked in Razer Support
Razer BlackShark V2 X input config

Hey, so I bought a pair of Razer BlackShark V2 X headphones a while ago, and im trying to setup with my PC at the moment, but im running into issues. Firstly, when I plug the audio jack (3.5mm) into the front of the PC, Realtek pops up asking to set it up as either a line in, mic in or headphone. Selecting Line in or mic in will (I think) allow the microphone to work as either Microphone (Realtek(R) Audio) or Stereo Mix (realtek(R) Audio), however there is no output sound - The option appears to be there but there is no sound playing from the headphones.Conversely, selecting headphones allows for output, yet no mic input. I have scoured through my sound settings, device manager, The Realtek software and even checked 7.1 surround aswell as Synapse (i know its not compatible) and cannot figure out why. At the moment im at the conclusion that my PC does not allow simaltaneous inputs as the audio jack used on the headphone is TRRS, but am I missing something. Please help, only other thing

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D
4 months ago
L
Looney73Insider Mini
asked in Razer Support
I lost my nari dongle...

Hi guys, I lost my Nari Ultimate dongle on a trip. Obvious It's out of warranty, how can I get a new part? Please contact with me. SN 201-152941/ CCAJ15 / LP6791T2

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L
4 months ago
zonebyteSkobeloff299
zonebyteSkobeloff299Insider Mini
asked in Razer Support
My joystick doesn't work

I've been using my Razer Wolverine V2 Chroma for about a month now and my LS joystick started moving down on its own, it's really annoying.

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zonebyteSkobeloff299
4 months ago
Thoya_Todoroki
Thoya_TodorokiInsider Mini
posted in Razer Support
the produtct has already been registered

Hello,I bought a Razer Blackshark v2 X and when I try to register the product, appears a message saying ‘’ the produtct has already been registered. I bought it on 05/21/2024. Could you please help me ?

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Thoya_Todoroki
4 months ago
IVORYRedDevilsolo783
IVORYRedDevilsolo783Insider Mini
posted in Razer Support
razer gold invalid code

Hello, I received this $50 razer-gold card which is Invalid and unauthorized.  Could you please resend valid code number as soon as possible ?? I look forward to hearing your response. Code :  75907333530146

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IVORYRedDevilsolo783
4 months ago
ClipperMACL46
ClipperMACL46Insider Mini
asked in Razer Support
volume Huntsman V2  stopped working

Volume Huntsman V2  stopped working after few months of purchase. Tried to use the coombination of keys for a hard reset, reinstall controlling software but nothing happens. Any idea would be highly appreciated. Thank you

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ClipperMACL46
4 months ago
StormcloudCORALretro804
StormcloudCORALretro804Insider Mini
asked in Razer Support
Warranty is still valid but support is not available due to missing wires

In the warranty regulations, it only needs to be written that as long as I verify the purchase is correct, I can get a warranty, but I have enough and bought the Razer Baracuda headset, but it's just missing a usb cable that's not too important, but it doesn't work. Warranty support and other accessories are fully available

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StormcloudCORALretro804
4 months ago
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DeadNuzz34Insider Mini
asked in Razer Support
Have No Accsess to my Old Email

Need Help To Change My Email Adress Cuz My Old Email Adress Got Hacked:Simon.Kas@gmx.deNow I have a new One But Cant change it cuz i have no longer accsess to this email That has been Hacked  Help:c

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D
4 months ago
I
ItzNuteeeInsider Mini
posted in Razer Support
I need help with debouce time on my razer cobra pr mouse

What exactly happens is that I have a specific problem, I want my mouse to double click with the bounce of my finger, something that this mouse does not do for the debouce time, I want it to be reduced or to be able to deactivate it, look for the option in razer synapse but it's not there, I understand that this option is there so that the mouse has a more optical response and everything, but I don't want that, I want the mouse to make that double click when the finger bounces, if someone could help me with that, giving me steps to follow to be able to remove the debouce time or to deactivate it, it would be of great help, thank you.

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I
4 months ago
ThinkOF
ThinkOFInsider
posted in Shout out to our Razer Support Rockstars
Razer Support is the best!

I have a basilisk v3, and it got stuck on free spin mode, but contacted razer and they helped me straight away!Go Razer!

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ThinkOF
4 months ago
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polyMiddleBlueGreen666Insider Mini
asked in Razer Support
compatibility synapse 2 profiles, synapse 3

hi,as i want to change my tartarus getting the tartarus 2, i’m afraid to loose all the game profiles i made under synapse 2 when installing synapse 3 for tartarus2.Will synapse 3 grad synapse 2 profiles or not?if not ,i’ll kept my old tartarus, too afraid by make the hundred profiles i made already once

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P
4 months ago
BeowulfC
BeowulfCInsider Mini
posted in Razer Support
Razer black widow v3 pro battery problem

Hello! I was just using my Razer Black Widow pro V3 as normal until I needed to charge it but it is now working. I have been trying to charge that keyboard for hours and still at 0%. I have updated the firmware and reinstalled the Synapse software but the problem persist. I wonder if someone have been experienced the same problem and how can I solve it?  Thank you in advance

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BeowulfC
4 months ago
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DarioSajoInsider Mini
asked in Razer Support
International Orders

I want to purchase Blade 16 from Australia.I am trying to find info about how will the warranty work and what type of power charger I will get. US is 120V AU is 240.Any help will be highly appreciated.

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D
4 months ago
RUBYleetBlueLagoon751
RUBYleetBlueLagoon751Insider Mini
asked in Razer Support
Nari Wireless Headset Connect

Hello,ich habe Semtliche Tipps und Forum Gelesen Bin soweit das ich alle Treiber und Co, neu instaiert habe Alle Updates. Kriege das Hz Nari nicht mit mehr mit dem Dongel Verbunden dieser hat jetzt Drei Jahre ohne problme Funktioniert.Nach rechers Test verschieder USB Ports und alles kriege ich bei der Connect Tool die Fehlermeldung : firmware update fehlgeschlagen (Das Gleich ist auch andern Passiert Leider gibt es dazu keine Tipps zum nachlesen … )( firmware update fehlgeschlagen) Danke im VorausSchönen Tag Steinbach

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RUBYleetBlueLagoon751
4 months ago
djz627
djz627Insider Mini
asked in Razer Support
Left earphone can not fully charge

While I put both earphones back to the case  for hours,then left earphone always can not fully charged.(90%is the maximum, usually 70%)and the other 100%.Is left one bettry  dying ??

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djz627
4 months ago
J
JordanChongInsider Mini
asked in Razer Support
Separate EQ settings

How can i have separate eq settings? Like if im playing valorant, I would have the game eq settings, and when im listening to spotify, it switches to the music eq settings.

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J
4 months ago
1
1596893031Insider Mini
posted in Razer Support
7.1

我的激活码无效 

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1
4 months ago
Inchwormplacesharp358
Inchwormplacesharp358Insider Mini
asked in Razer Support
deathadder v3 new hyperspeed dongle

how to pair deathadder v3 pro to a new wireless dongle?

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Inchwormplacesharp358
4 months ago
lirashin
lirashinInsider Mini
asked in Razer Support
HELP ME 😭😭😭

I need to make a purchase til today and I can't cause i lost my phone number associated with this account. What should i do 😭😭😭 no one's responding even in emails I'm going crazy the promo that i will avail will expire tomorrow HELP ME PLEASE PLEASE PLEASE ANYONE?

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lirashin
4 months ago
Buffclassicportal266
Buffclassicportal266Insider Mini
asked in Razer Support
razor ulrimate Freezed

My controller is plugged out and the lightbar is just a constant blue and pink. It is absolutely freezed nothing works it does not want to shut down or do anything, what does this pink and blue light means ? 

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Buffclassicportal266
4 months ago
Q
quickLavenderPinkRUBY655Insider Mini
asked in Razer Support
The microphone on my Kraken V3 Hypersense headset is not the right one

I've just bought a razer Kraken V3 Hypersense and everything was fine until I realized that the microphone wasn't the same as the one on the product sheet. I'd like to know if this is normal (which I don't think it is) and be reimbursed for it, or have the correct pickup sent to me.The quality of the microphone is lower than I expected and it bothers me to go from a better headset to a worse one.

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Q
4 months ago
B
boxofpinsInsider Mini
asked in Razer Support
Sound issue with Razer Blackshark V2 (ducking on initial voice chat)

Hi all.This past week I've encountered a curious issue with said headphones in iRacing, which seems to be triggered by someone else talking in voice chat. Up until that that point everything is dandy iRacing and spotting software working just fine. However, once someone speaks, it seems to trigger some kind of of ducking, the game volume drops to almost zero temporarily, and returns once the speaking has stopped.  Then whenever the spotter says anything, it does the same, almost to zero then back up again. I've ran through all the various comms settings in game and windows, nothing is awry there.  If I change nothing either and put an old pair of cans on there is no issue.  Is there some Razer software setting that may be causing it? Many Thanks 

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B
4 months ago
byteRomanSilverPEARL351
byteRomanSilverPEARL351Insider Mini
posted in Razer Support
Razer Deathadder Essential

The mouse goes only to the upper left corner and I can't move it

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byteRomanSilverPEARL351
4 months ago

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