7.1 surround sound code not working | Razer Insider
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Question

7.1 surround sound code not working

  • December 7, 2024
  • 2 replies
  • 29 views
VermilionfastGARNET807

The code provided in email and website do not work 

the application was reinstall but still face same issue 

 

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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • December 9, 2024

Wrong… use this: https://www.razer.com/eu-en/71-surround-sound

Razer.sushi.boi

Hi there, ​@VermilionfastGARNET807!

 

The THX Spatial Audio is different from the 7.1 Surround Sound. They are entirely different. You need the 7.1 Surround Sound software for this one. Please follow the steps below:

- Download the 7.1 Surround Sound software. (Click the green hyperlink on the left)
- Run the 7.1 Surround Sound installer.
- Click “INSTALL”.
- Launch the 7.1 Surround Sound app when the installation is completed.
- Log in with your Razer ID.
- Enter the activation code that came with your purchase.
- Click “ACTIVATE”.

 

If that didn’t work, then shoot me a PM along with your headset’s serial number so I can validate it and the code.

 

*Thread locked to curb conversation to PM.

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