Barracuda Pro - synapse no longer saving any settings in Enhancement Tab | Razer Insider
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Barracuda Pro - synapse no longer saving any settings in Enhancement Tab


Userlevel 2

Synapse no longer saving my settings for Barracuda pro Enhancement tab

  •  Restart the computer and Audio Equaliser is back to default.

In addition to that 

  • Base boost does not work at all. 
  • Sound Normalisation does not work at all.
  • Voice Clarity does not work at all. 

:( 

 


29 Replies

I have a Barracuda since two weeks and this issue is there with the latest update again. The first time i installed the software after the purchase, it was working. The update after that broke the power settings, while on 2.4 GHz it was not turning off after 15 minutes, on BT it did. Now with the latest update the enhancement settings do not save and reset after reboot or after i close and restart the razer applications.

Userlevel 2

again barracuda pro dont working  :((

enhancement and equ dont working my barracuda pro in last uptade

Last few update broke a lot of stuff 

Userlevel 2

enhancement and equ dont working my barracuda pro in last uptade

Userlevel 2

again barracuda pro dont working  :((

Userlevel 2

Deleted

Userlevel 2

New Update and the EQ settings are working again WITH THX SA. 

 

Thx, Razer. 👍🏻

 

 

FINALLY, GUYS!!!! 

Indeed, it is working now :) 

Userlevel 3

New Update and the EQ settings are working again WITH THX SA. 

 

Thx, Razer. 👍🏻

 

 

Userlevel 3

FINALLY, GUYS!!!! 

Userlevel 2

So there is finally an update?  Did this cause any new issues?

Nope, I haven't got any updates yet. It is still broken. 

Userlevel 3

So there is finally an update?  Did this cause any new issues?

Userlevel 1

FIXED NOW BUT 2 MONTH! LOL

Userlevel 1

Yeah I really like Barracuda Pros, I think it’s a great headset…. But the software is horrible lately. They just killed THX Spatial Audio when it comes to bass boost and so on. I really wish Razer would take better care of their customers.

Userlevel 2

I have the same issue for 3-4 months not. Unresovled. Support is just sending me typical BS. I asked for at least to be provided a code for Spatial audio it’s 20 bucks, but they won’t give me.

 

I think it’s time to switch headphones.

Yeah it broke for me when they fixed THX audio tab, it's a software issue. How can you fix one tab and break the other. Support has a pattern of asking BS and that's all they are good for. They already have logs and everything and they know exactly what the issue. 

Userlevel 1

I have the same issue for 3-4 months not. Unresovled. Support is just sending me typical BS. I asked for at least to be provided a code for Spatial audio it’s 20 bucks, but they won’t give me.

 

I think it’s time to switch headphones.

Userlevel 3

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Unmarked it (not resolved).

@Razer.Speedcr0ss@Razer.Zionzedd - could you look at the issue?

thank you so much :) 

 

Yeah, at least a comment that this issue is known or something like that would be great. But silince is the worst option to give the community or consumer. 

Imagine the case, some is unsure about buying this headset and searches for issues and finds this thread….

Userlevel 2

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Unmarked it (not resolved).

@Razer.Speedcr0ss@Razer.Zionzedd - could you look at the issue?

thank you so much :) 

Userlevel 7
Badge +1

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Unmarked it (not resolved).

@Razer.Speedcr0ss / @Razer.Zionzedd - could you look at the issue?

Userlevel 2

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Userlevel 1

1 MONTH STILL NOT FIX HAHAHAAH

Userlevel 2

And razer support shows no support.

Userlevel 3

Yes, with the fix for the broken THX they broke all the eq settings. Even if the Slider for boosts is visible it isnt working… 

this is terrible, the equalizer has not worked for more than 2 months

Userlevel 2

same problem, it not your fault, no need to re install anything, it their driver issues. today razer synapse updated but they not update Barracuda Pro, very dissapointed. i feel so waste money on this. we bought razer flagship headset but so many problems and very very slow fix. first THX not working = 1 month until it fixed.

now enchantments tab not working = dont know when it will fix

Yeah very disappointed, I use the bass boost so much, which I can't anymore. Now I am questioning myself why I have sooo many of razer products. These headphones are not cheap. razer is pushing me to make a decision to not to buy any of their products ever again. I also have issues with their sound bar, it's just sitting there unplugged.  1 or 2 bad experiences are enough to put you off any brand.  

 

And yes no eta, they don't even bother to comment back to your post, at least they can give us an ETA as this forum is called RAZER SUPPORT for god sake

Userlevel 1
TADAAAAAAAA XD

 

Userlevel 1

same problem, it not your fault, no need to re install anything, it their driver issues. today razer synapse updated but they not update Barracuda Pro, very dissapointed. i feel so waste money on this. we bought razer flagship headset but so many problems and very very slow fix. first THX not working = 1 month until it fixed.

now enchantments tab not working = dont know when it will fix

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