Barracuda Pro - synapse no longer saving any settings in Enhancement Tab | Razer Insider
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Barracuda Pro - synapse no longer saving any settings in Enhancement Tab


Userlevel 2

Synapse no longer saving my settings for Barracuda pro Enhancement tab

  •  Restart the computer and Audio Equaliser is back to default.

In addition to that 

  • Base boost does not work at all. 
  • Sound Normalisation does not work at all.
  • Voice Clarity does not work at all. 

:( 

 


29 Replies

Userlevel 1

1 MONTH STILL NOT FIX HAHAHAAH

Userlevel 7
Badge +1

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Unmarked it (not resolved).

@Razer.Speedcr0ss / @Razer.Zionzedd - could you look at the issue?

Userlevel 3

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Unmarked it (not resolved).

@Razer.Speedcr0ss@Razer.Zionzedd - could you look at the issue?

thank you so much :) 

 

Yeah, at least a comment that this issue is known or something like that would be great. But silince is the worst option to give the community or consumer. 

Imagine the case, some is unsure about buying this headset and searches for issues and finds this thread….

The same problem after the last update with THX fix. 

Did you figure out how to fix it? I’m gonna reach their support, again

Userlevel 2

The same problem after the last update with THX fix. 

Did you figure out how to fix it? I’m gonna reach their support, again

Nope, still broken for me.

 

Let me know if you find the fix.

 

Yeah you can contact lazy razer but I am sure they are aware of it and haven't fixed it. In my experience all they do is ask you for the basic troubleshooting and then logs etc to give you the impression that they are trying to help but in reality they already know the issue and are useless slow to fix it. 

Userlevel 2

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Userlevel 2

1 MONTH STILL NOT FIX HAHAHAAH

Yep no updates, and Fark I accidentally clicked on resolved. It is not resolved 

Unmarked it (not resolved).

@Razer.Speedcr0ss@Razer.Zionzedd - could you look at the issue?

thank you so much :) 

Userlevel 1

I have the same issue for 3-4 months not. Unresovled. Support is just sending me typical BS. I asked for at least to be provided a code for Spatial audio it’s 20 bucks, but they won’t give me.

 

I think it’s time to switch headphones.

Userlevel 1

same problem, it not your fault, no need to re install anything, it their driver issues. today razer synapse updated but they not update Barracuda Pro, very dissapointed. i feel so waste money on this. we bought razer flagship headset but so many problems and very very slow fix. first THX not working = 1 month until it fixed.

now enchantments tab not working = dont know when it will fix

Userlevel 1

Yeah I really like Barracuda Pros, I think it’s a great headset…. But the software is horrible lately. They just killed THX Spatial Audio when it comes to bass boost and so on. I really wish Razer would take better care of their customers.

Userlevel 1

FIXED NOW BUT 2 MONTH! LOL

this is terrible, the equalizer has not worked for more than 2 months

Userlevel 3

Yes, with the fix for the broken THX they broke all the eq settings. Even if the Slider for boosts is visible it isnt working… 

Userlevel 3

FINALLY, GUYS!!!! 

Userlevel 3

New Update and the EQ settings are working again WITH THX SA. 

 

Thx, Razer. 👍🏻

 

 

if is still doing it then just keep it running in the background and see if it keeps the same. if that doesn't work then I would recommend that you uninstall and reinstall razer synapse

 

Userlevel 2

if is still doing it then just keep it running in the background and see if it keeps the same. if that doesn't work then I would recommend that you uninstall and reinstall razer synapse

 

You sir enlightened me with your answer with uninstall/reinstall, seriously you didn't think I did that already? That's the first thing done when troubleshooting. I even fresh installed windows. 

 

1. It keeps the settings while running but doesn't apply the settings 

2. It turns the settings off after computer reboots

 

Please try to be helpful instead of  giving typical support responses like "turn it off and back on again" 

Userlevel 2

again barracuda pro dont working  :((

Userlevel 2

enhancement and equ dont working my barracuda pro in last uptade

Userlevel 2

New Update and the EQ settings are working again WITH THX SA. 

 

Thx, Razer. 👍🏻

 

 

FINALLY, GUYS!!!! 

Indeed, it is working now :) 

Userlevel 2

Deleted

I have a Barracuda since two weeks and this issue is there with the latest update again. The first time i installed the software after the purchase, it was working. The update after that broke the power settings, while on 2.4 GHz it was not turning off after 15 minutes, on BT it did. Now with the latest update the enhancement settings do not save and reset after reboot or after i close and restart the razer applications.

Userlevel 2

again barracuda pro dont working  :((

enhancement and equ dont working my barracuda pro in last uptade

Last few update broke a lot of stuff 

Userlevel 1
TADAAAAAAAA XD

 

Userlevel 2

I have the same issue for 3-4 months not. Unresovled. Support is just sending me typical BS. I asked for at least to be provided a code for Spatial audio it’s 20 bucks, but they won’t give me.

 

I think it’s time to switch headphones.

Yeah it broke for me when they fixed THX audio tab, it's a software issue. How can you fix one tab and break the other. Support has a pattern of asking BS and that's all they are good for. They already have logs and everything and they know exactly what the issue. 

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