Hi guys,
I bought recently a Blade pro 17 with 32gb ram, gtx 1080 and 4k touch screen. I'm having a problem when i use the full power of the laptop, like playing games on ultra settings, the changer doesn't work at this situation, it is stops to charge in every 5 seconds and starts again like the charger is not supplying the necessary energy to the laptop. I saw the charger specifications and it is 250w, is 250w charger sufficient to this laptop? ( This is the most powerful charger sold by razer and it came with this laptop)
Or this could be only a problem in my charger?
I can't play any games in ultra setting because of this.
Thanks for all help.
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Userlevel 6
Thanks for the videos. Please send over the serial number of your Blade through PM. I'll assist you from there.
Sure, here are those shorts videos, you can see the keyboard lights blinking because it is stopping to charge, and after some seconds starts again in a loop playing in 4k in ultra settings.
https://photos.app.goo.gl/ren1u1od3b4sqks99 , https://photos.app.goo.gl/nWt7eYWEwECCNBgA9
https://photos.app.goo.gl/ren1u1od3b4sqks99 , https://photos.app.goo.gl/nWt7eYWEwECCNBgA9
Userlevel 6
Hi there! Can you share a short video of this issue so we can take a closer look?
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