Booster Prime - AN ERROR OCCURED WHILE REQUESTING GAME SETTINGS FROM SERVER. - Valorant | Razer Insider
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I went on Booster Prime and chose Valorant then it said " AN ERROR OCCURED WHILE REQUESTING GAME SETTINGS FROM SERVER." and the optimize button was greyed out. i don't know if it is my issue or your guys issue.
Hey there!



Thank you very much for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I will be very delighted to assist you with your concern.



Before we start could you please provide us with your Razer Cortex logs for us to further investigate this issue?



Here is a simple guide for you to collect and upload your logs. Please feel free to PM us your logs to protect your privacy.



We'll be looking forward to your reply. Thank you for your patience.



Michelle