BSOD with razer synapse | Razer Insider
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BSOD with razer synapse

  • 2 August 2019
  • 3 replies
  • 6 views

hello people,



today i received my newly purchased razer blackwidow elite.

as soon as i installed razer synapse, ive bsod-ed 4 times in 20 ish minutes. upon uninstalling synapse the bsod's seem to be gone again.

what can i do to still have synapse without the bsods?



ive ran bluescreenviewer, it says the problem is "ntoskrnl.exe"



please help,

sincerely. tim
Thanks for the reply. Please send over the serial number of your Blackwidow Elite to me through PM. Let's continue there.
well i could, but then id need to reinstall synapse. is there anything you need to know? it said service thread exception not handled if i remember correctly.

thanks for responding 🙂
Hello there! Can you share a photo of the BSOD screen?