I have absolutely loved my Razer 2 it has been amazing and fun. I purchased the phone back in March 2019. I checked and currently I am out of the warranty period. However I loved my phone and wish I could at least charge it.
The charging port stopped working almost a year ago and I tried using many types of chargers. It is just the soldering on the phone that didn't hold. Then I used the wireless charging base through Razer as I means of charging. It has been working for me for over a year. Now it eventually just stopped charging all together. The charging base still lights up saying it is powered. So I assume it is not the base. I am fine with getting the parts I need and replacing them. If it doesn't work then it was a waste so id rather it be fixed by Razer.
What steps should I take? Also I moved to Japan over 2 years ago so it may not be possible to contact support by phone.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.