I was too excited to get my new headphones and scratched the card a bit too hard. Now only the last 5 digits of the code is visible and the rest is torn off. Is there any way I could get a replacement?
Page 1 / 1
Have a read of the following thread
/damaged-activation-code-kraken-x.78350/#post-768014
Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.
If the code is somewhat still visible, try using a English US keyboard format.
We have seen in the past other English keyboard format cause some activation issues.
Otherwise, wait for one of the RAZER official stuff for further advice through this thread
Prepare the followings~~~
/damaged-activation-code-kraken-x.78350/#post-768014
Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.
If the code is somewhat still visible, try using a English US keyboard format.
We have seen in the past other English keyboard format cause some activation issues.
Otherwise, wait for one of the RAZER official stuff for further advice through this thread
Prepare the followings~~~
- Name
- S/N
- P/N
- Proof of purchase (legal receipt)
- Email address &/or RAZER ID used for registering your RAZER product
- Photo of the damaged Activation Code
oki, thanks!
Let me check if you're still eligible for code generation. Please send me the following:
*Thread locked to curb the conversation to PMs.
Sye_The-Vie
- Name
- S/N
- P/N
- Proof of purchase (legal receipt)
- Email address &/or RAZER ID used for registering your RAZER product
- Photo of the damaged Activation Code
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.