Devices not detected : synapse Version 3.7.1103110716 (date 20221108) | Razer Insider
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Hi,

I'm facing an issue with my Razer devices.

Since the last update was released, no more device is detected by Synapse (Keyboard, Mouse and Headset)



I can see my devices in Windows, they are still working, but the setting is not applied as I can't see them in Synapse



I have tried to repair Synapse but it didn't change anything.

Does anyone have the same issue ?



Bikou
tried every possible thing to get it fixed . but still no luck.. its been 20 hrs already since i am seeing this issue. hope this would be fixed ASAP
Same issue here. Everything was fine until Synapse updated. Now my mouse is connected to the PC and works fine, but won't connect to Synapse or use the profiles. I have tried reinstalling the software, repairing the software, deleting all Razer files on my PC and then reinstalling Synapse, uninstalling the mouse drivers, uninstalling the Razer drivers, running the Razer connection troubleshooter, updating my drivers, and installing all the other unrelated products included with Synapse. None of these have helped. I just want to be able to adjust my mouse sensitivity so I can play some games. I am confident this was just a bad Synapse update. Hoping for a quick fix.
Same issue, seems to be the newest update has affected compatibility.
I am having the same issue. I tried the repairing option, reinstalling the drivers and tried reinstalling the app. Nothing worked.
I've been having the same issue. I followed all of the steps they recommended when devices weren't connecting, nothing worked. All of my devices that were previously connected and working are not read in the synapse at all.
I'm having the same issue, but with my Blade 14. Synapse doesn't detect it at all since the new update. Tried reinstalling and updating Windows but still nothing