Hi,



I bought Huntsman V2 Analog last week. Once plugged in and drivers installed, I found out that while I'm on Synapse the keyboard has had several problems. First, the keyboard wasn't found on Synapse. Second, the keyboard was set on Caps lock every time Synapse was on and my single left clicks became double clicks. I solved the recognition issue by clean re-installing Synapse and all related to it (deleted old folders from appdata/program files, uninstalled drivers etc): The Caps lock and double click issue remained. I did the same thing again with previously mentioned re-install. This time my keyboard stops responding while Synapse is on. Lights are on and in sync with synapse but the keys aren't registering anything. Only way to use this keyboard was to exit synapse and/or all razer Apps, which is what I'm sadly doing right now. I never thought an expensive and premium keyboard would cause this much trouble, or do I just have a defect keyboard? My previous Cynosa V2 had no issues like this.



I've already filed a support ticket since 2 days ago. First answer I got was follow up questions which I answered. Now my second answer I got today was "For Priority." For me it felt cryptic so while I wait for an answer for that too, I wanted to check here as well.



What I've done so far:

Clean re-install with reboots.

Uninstalled previous + hidden razer devices in HID and Keyboards

Synapse updated along with V2 Analog drivers

Checked for Windows Updates

Allowed Synapse for antivirus (BitDefender)

Changed USB ports between 2.0 och 3.0

Tried the keyboard on a different PC, same issue

Tried another account on Synapse

sfc scannow