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I can't add device


hello ı buy razer blackshark v2 x but ı can’t add razer website 

I get the error "This product has been activated before"
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3 Replies

Razer.ScarletRouge

Hey there, ​@dailySpaceCadetcar786!

I understand you are having registration issues with your Razer Blackshark V2 X. No worries, let me help you!  Please send me a PM together with your device’s serial number so I can check its details here on our system and assist you accordingly. Thank you!


*Thread locked to curb conversation to PM.


ı Can’t add device

An official contacted me but could not solve my problem. Could you please solve my problem?

Razer.Speedcr0ss
dailySpaceCadetcar786 wrote:

ı Can’t add device

An official contacted me but could not solve my problem. Could you please solve my problem?

Hi dailySpaceCadetcar786. If you have a support case number, please send it to me via PM so I can review it and share it to our Support Team. Also, does the “This product has been activated before" error happens while registering your BlackShark V2 X through the Razer ID product registration page? I’ll wait for your PM. Thanks.


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