Razer Support | Razer Insider

Razer Support

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  • 38,231 Threads
  • 55,636 Replies

38231 Threads

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navintarza
posted in Razer Support

macro not support

how to fix this

0
N
3 years ago
Q
QUARTZsmartZaffre628
posted in Razer Support

Razer Kraken TE - Robotic Voice *FIXED

Sometimes when I'm speaking, my voice sounds robotic for like 5 seconds and then it's back to normal. It does this all the time, any idea? *EDIT I dont know how to close this thread but I found a solution, Disabling all mic enhancements , *people will hear my mechanical keyboard but atleast, nomore Robotic Voice [Hope it gets fixed]

0
Q
3 years ago
P
Polydact
posted in Razer Support

No search icon for razer.com anymore??

i might just be missing it by some off chance but there is no way to search the entire website anymore i was just about to purchase a refurbished razer core x and many other addons to but now its just a pain because the only one i can purchase is a new won through the premade links and navigation is just annoying at the top pretty poor website design in my opinion can someone point me in the direction of where i can still nuy razer cert refurb?

1
Jenjar
Vanguard
3 years ago
N
nimizt83
posted in Razer Support

CABLE

remplacement du câble avec volume et micro RAZER THRESHER

0
N
3 years ago
M
mjpalmierisr
posted in Razer Support

Razer Synapse 3 Won't Run When Computer Locked

When I Lock (Windows Logo+L) my Windows 10 64bit Build 1904 immediately the Razer Synapse 3 Software stops the Wave effect I have chosen. It then goes to just solid colors on my devices then slowly changes to other solid colors. As soon as I unlock the computer and get back in it starts back up and back to my Wave effect. Is there any way to keep the Razer Synapse 3 settings to continue while the computer is powered on locked or unlocked?

1
Razer.Speedcr0ss
3 years ago
M
MasterMariner
posted in Razer Support

I can't Install Razer Synapse 3 (Intallation Failed Error code: 528040)

Installation failed with error code 528040. (Im using Windows 10 Pro 64-bit as my operating system). My OS is on the latest update. I even I tried dozens of steps to clean install the razer synapse 3.0. I uninstall all razer present in device manager. I installed the microsoft visual c++ 2015 x64 and x86 as recommend on the website https://support.razer.com/articles/1699349771. I deleted all the razer files and end task all the razer services in task manager. I turned off the windows firewall and also my avast antivirus. I also deleted razer synapse from Registry editor. but after all I still experienced the error as what you can see on the picture on my post. It bothers me because I can't customize the lightings of my razer peripherals. If someone knows the fix for this problem, I would really appreciate your help.

1
Razer.Speedcr0ss
3 years ago
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Lemoussu
posted in Razer Support

Razer Blade Stealth 13" i7-8550U screen issue

Hi, My workstation is a Razer Blade Stealth 13" i7-8550U, bought on January 2018. It suddenly displays a glitched bar at the bottom of the screen, visible on the attached file. No liquid spilled, no fall involved. This issue seems not software related : when I plug the RBS to a Razer Core, there is no glitch on the external display. Also, the glitch is not related to the taskbar. I moved it to the top of the screen : it displays without issue and the glitch remains at the bottom of the screen. Finally, the glitch is always there, even at startup, and even at bios... This looks like hardware related. I tried to update the intel UHD Graphic drivers, but I already have the latest updates... Is this a known issue ? Is there something I can do to fix this ? Thanks for your help, I use this laptop to work, and it really would be a bummer if the only solution is to purchase a new unit...

3
L
3 years ago
W
wireradioJordyBlue448
posted in Razer Support

Warte auf Ersatzbestellung

Hallo, ich habe im Februar meine Mamba/Firefly HyperFlux zu euch gesendet wegen eines Defekt. Dieser wurde bestätigt und aus China mir ein Ersatz zugesichert. Dieses Paket wurde angeblich bei mir abgegeben, obwohl ich nicht vor Ort war. Nach rückfrage mit eurem Support, wird angeblich sich in der "Fachabteilung" darum gekümmert. Nur bis jetzt Juli, knapp 5 Monate Später, habe ich noch kein Feedback erhalten, was ist denn jetzt ? RMA-Nummer RZC-0818214

0
W
3 years ago
S
sCharlotte.
posted in Razer Support

Razer Gold 2 Aşamalı Kimlik Doğrulama Nasıl Sıfırlanır ?

arkadaşlar razer goldda 50 goldum var fakat 2 aşamalı kimlik doğrulama kodumu bulamıyorum sıfırlamanın bir yolu yor mu

0
S
3 years ago
I
iceiscool
posted in Razer Support

Sound problem with my Razer Kraken X

Recently I bought a Razer Kraken X headset and I am starting to get irritated by it. The headset and the mic do work perfectly but I have 1 huge problem. After I bought the headset I started having a sound problem every time I open gta 5 my whole computer sound just stops(including my mic) until I close gta or reopen my other apps. Please help me Its driving me nuts.

0
I
3 years ago
B
bluedonkeyattack
posted in Razer Support

thunderbolt drivers for rz09-03006

Hi, I am looking for drivers for the rz09 base 2019 model. There are no drivers listed in the driver section on the downloads page for that model. There are drivers for the advanced model. Anyone got a link for the drivers for that model? I'm trying to get my new core x working, and someone advised i uninstalled my thunderbolt drivers. This was on Redit so I should have known this was a bad idea.

0
B
3 years ago
T
TheFockinFury
posted in Razer Support

Razer Turret for Xbox - RGB Profile Changing when Wireless

I bought a Turret for Xbox recently and configured the RGB profile in Synapse to show a static white color on both the mouse and keyboard. I use it on my Windows 10 PC. When using the unit wired via USB, the static white RGB profile stays set. When I unplug the keyboard & mouse so that it connects to the wireless receiver, the all RGB lights begin to oscillate between white and purple. When I plug it back in, lights go back to static white as expected. Any ideas how to fix this?

0
T
3 years ago
A
Airionx3x
posted in Razer Support

Razer Kraken TE Mic not working

I purchased the Razer Kraken TE from Best Buy Canada (online) and received it today. After setting everything up, I was able to receive sound, but nothing came out of the mic. I tried testing the mic in Gmod, Discord, and even the Synapse app, no sound was detected. I double checked to make sure the defaults were set correctly, and they were. Any ideas? Edit - I tried the following: Uninstalling and reinstalling synapse Disabling other devices Uninstalled the headset drivers Tried a different USB port Tried using the 3.5mm jack port

1
O
3 years ago
J
J3susJuice
posted in Razer Support

Razer Opus appearing under "Bluetooth & other devices"

Just got the Opus and they connect to my Android phone just fine but when I try connecting them to my PC, they show up under "Bluetooth & other devices" and so no audio will play through the headphones. The headphones don't even recognized as being paired though my PC says that they are. Any help appreciated. SOLVED IT: Turn off the headset, unpair from PC, turn the headset back on but do not let go of the power button and then pair the headset with PC

1
Razer.Speedcr0ss
3 years ago
N
Niam_N
posted in Razer Support

Razer Man O War 7.1 Wireless Detected But Not Showing Up In Synapse 2.0

The title says it all. I have tried uninstalling synapse (both 2 and 3), uninstalling devices in device manager, plugging into different USB ports and everything I could find on the internet but nothing seems to work. When right-clicking the synapse 2 icon in the tray it says man o war but click it does nothing and when I open the software it is not there. It is evident that the headset is being detected by the software though, as it prompts me to download the necessary updates for the headset. Seems like a lot of people are having this issue and I can't seem to fix it. It had been working for the past few years that I had owned the headset and just stopped working a few weeks ago without any reason.

0
N
3 years ago
S
SEQRIM
posted in Razer Support

7.1 Surround Sound Code Lost

Hey I just bought my new Razer Kraken X and I was going to put in the code that came with the box to activate surround sound but I accidently scratched too hard and the actual paper of the code got ripped out and I can no longer see it. I play competitively so this is quite the issue and so is there any way to get another code or see the same code somewhere else that's not in physical form?

0
S
3 years ago
M
mjpalmierisr
posted in Razer Support

Razer Synapse 3 Won't Run When Computer Locked

When I Lock (Windows Logo+L) my Windows 10 64bit Build 1904 immediately the Razer Synapse 3 Software stops the Wave effect I have chosen. It then goes to just solid colors on my devices then slowly changes to other solid colors. As soon as I unlock the computer and get back in it starts back up and back to my Wave effect. Is there any way to keep the Razer Synapse 3 settings to continue while the computer is powered on locked or unlocked?

0
M
3 years ago
D
duskiArts
posted in Razer Support

Synapse 3 failed to start

Hello! I've recently been having a problem with Synapse launching. I've tried everything I have seen on google to try to fix it to just uninstalling to taking the files from my Laptop (which it still works on here) and implementing them into my desktop. The problem started about a week or so ago, and its been annoying me since. I have a Cynosa Chroma keyboard and a Lancehead Wireless mouse if that means anything.

2
D
3 years ago
D
dixonpd3
posted in Razer Support

Mamba Elite Scroll Wheel

Mouse isn't very old, but the scroll wheel sometimes goes in the wrong direction ie. when you scroll up, the page will scroll down, but maybe only 30% of the time and especially if you scroll quickly. What do you guys think the issue is?

2
D
3 years ago
P
PrimeJack9804
posted in Razer Support

Razer Opus Noise

i have kinda problem with them. i still hear noise..

1
Razer.Speedcr0ss
3 years ago
P
PrimeJack9804
posted in Razer Support

Razer Opus

Hi there. I have some problem with my new Razer Opus. So when I not talking on discord everytihng is fine but when I only connected to discord my all sounds completly change. Mostly in game I hear so weird sound..

1
Razer.Speedcr0ss
3 years ago
E
Emboar57
posted in Razer Support

Orbweaver not taking keybinds

I recently got an orbweaver a month ago and it was working fine accepting keybinds from synapse software, and until recently around 3 days ago, it no longer will accept new keybinds, I have uninstalled and reinstalled razer synapse and it has done nothing, I have also deleted the drivers for the orbweaver and uninstalled and reinstalled, and still nothing, is there anything else that I havent tried that may work?

0
E
3 years ago
I
ItsFeary
posted in Razer Support

Obs razer ripsaw freezing

I have the razer ripsaw and in obs the video capture of my monitor works for like couple seconds and then the frame freezes. And I don’t know what to do I’ve tried everything. I have restarted my laptop unplugged the cords, HDMI. Nothing will work it keeps freezing after wards. Can anyone help!

0
I
3 years ago
P
PurpleJohn
posted in Razer Support

Razer Opus

Has the Razer Opus real lather? or lether?

2
Razer.Speedcr0ss
3 years ago
D
Deltali
posted in Razer Support

Razer Cynosa Chroma double typing issue

Hi i have recently bought a Razor Cynosa Chroma an update seem to have entered and the key 7 on the keyboard side is also entering the number 6. is there a firmware that i can download to fix this issue or else. thank you

0
D
3 years ago

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