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  • 42,004 Threads
  • 60,302 Replies
42004 Threads
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PANTERABRANCAInsider Mini
posted in Razer Support
Razer Nari Ultimate Dongle

Olá, preciso de ajuda! Meu Razer Nari Ultimate não funciona.

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P
1 month ago
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Spicytoaster113Insider Mini
asked in Razer Support
Need help with Kaira pro xbox headset

just bougth these few days ago i paired them with xbox one s it work but now im trying to pair them with xbox series x but im unable to pair them did everything the manual said but still cannot pair 

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S
1 month ago
citycop23
citycop23Insider Mini
posted in Razer Support
Mr Jack

Which version of Razer Synapse to use to reset my Razer Blackwidow Ultimate 2014? 

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FiszPL
Vanguard
1 month ago
JADELaserLemonhit987
JADELaserLemonhit987Insider Mini
asked in Razer Support
where i can find razer blade 15 2020 base model parts 3d models?

I want to mod my laptop but i can’t find 3d models for back cover. I want to make cooler system better. Any idea where i can find it?

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JADELaserLemonhit987
2 months ago
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EmylineInsider Mini
asked in Razer Support
My Microphone is not Working

I have an Razer Seiren Mini and there is an error on my audio settings but i dont know how i fix this 

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E
1 month ago
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xZTMateoInsider Mini
asked in Razer Support
compre thx special audio y no soy de estados unidos

I bought thx special audio but since I'm not from the United States I entered a random address thinking that they were going to send me the verification code through Gmail instead of physically, does anyone know how I can get the code if I already paid for it? contact gmail ; mateoarrua123@gmail.com   

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X
2 months ago
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DjavadiInsider Mini
asked in Razer Support
Sens buttons not programmable after synapse 4.** / sens feels faster than it should be.

I can’t use upper( 6 -7) buttons as multimedia anymore after downloaded new synapse version. also my sensitivity feels much faster its like i’am trying to control my mouse on ice. I need a solution immediately. thanks for help.

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D
2 months ago
WildLass
WildLassInsider Mini
posted in Razer Support
Silver now at zero"

We're have my silver points I've earned previously gone? 😔 

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FiszPL
Vanguard
1 month ago
Joseeylicious
JoseeyliciousInsider Mini
asked in Razer Support
Email Problem

I can't enter my email

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Joseeylicious
1 month ago
easyFulvouscity702
easyFulvouscity702Insider Mini
asked in Razer Support
AJUDA MEU CONTROLE NÃO LIGA MAIS

Depois que fiz a atualização, ele não liga mais,tô em desespero, me ajudem por favor

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easyFulvouscity702
2 months ago
rushSpaceCadetbook643
rushSpaceCadetbook643Insider Mini
asked in Razer Support
razer wolverine v2 Chroma m3 button not responding.

Dear Razer Support Team,I hope this message finds you well.I am writing to seek assistance with an issue I am experiencing with my Wolverine V2 Chroma controller. Although the warranty expired in March, I am hoping you can provide some guidance or support to help resolve the problem. Specifically, the M3 button on my controller has stopped working. I have updated the controllers firmware and cleaned the controller.Despite these efforts, the M3 button remains non-functional. I would greatly appreciate any additional advice or support you can provide to help resolve this matter.Thank you for your time and assistance. 

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rushSpaceCadetbook643
1 month ago
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kooroshxInsider Mini
asked in Razer Support
Activating the Razer headset

Hi, I'm Hearst Black Shark v2 x I bought it, I don't see any code on the box, only one QR I see, please tell me what to do to enable seven channels 

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K
1 month ago
K
kilos1919Insider Mini
asked in Razer Support
I have 12 Razer products currently. Tarturus and Nari Ultimate currently dead

Tried contacting support. Nothing. I’m fed up. I will shift towards a company that gives a shit about its consumers.  Unreal, that's almost $400 in gear and you all don’t care.    

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K
1 month ago
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XanZoneInsider Mini
asked in Razer Support
Dont see spatial audo Razer Kraken V3 Pro Hypersense

I have an issue where my sound isn’t clear, and my mic is really bad. I can't change anything in the Synapse settings to make it better. Normally, I go to settings where there's a spatial output option to adjust things like the bit rate and Hz. Additionally, my sound is very strong on the right side and weak on the left, but I can't use the system settings to adjust the left and right balance. The only option I have is to mute it. how it should lookhow mine looks 

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X
1 month ago
saanvis
saanvisInsider Mini
asked in Razer Support
How to register an IVD medical device with CDSCO?

To register an IVD medical device with CDSCO, applicants must submit a completed Form MD-14 along with required documents, including device master files, performance evaluation reports, and labeling details. The application must also include information on the device’s safety and effectiveness, as well as compliance with ISO standards. CDSCO reviews the submission for conformity with Medical Device Rules, 2017. Upon successful evaluation, the registration certificate is issued in Form MD-15. Applicants must also pay the prescribed fees and ensure ongoing compliance with regulatory standards. 

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saanvis
1 month ago
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idusara1116Insider Mini
asked in Razer Support
Already registered Blackshark v2 x

Hi I purchased Razer blackshark v2 x and I cannot register it and it the website says “the product is already registered

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I
1 month ago
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VamoirePrinceInsider Mini
asked in Razer Support
kiyo pro replacement

Does anybody know how to go about the warranty replacement I've tried navigating the website can't find anything whenever I use my kiyo pro it shuts off and bricks my PC and all of its USB ports and I have to reset every time

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1 month ago
NexTheGreat
NexTheGreatInsider Mini
asked in Razer Support
Kraken V3 Extremely High Volume

I’ve had my Kraken V3 headset for about a year now. For some reason, this thing is uncomfortably loud, I wasn't bothered enough for a while but it's just become inconvenient now that I have been using it for more consecutive and extended periods.If my system AND application volumes are anywhere over 13, it is loud enough that I can hear it without wearing them, at 100, this thing is loud enough that it can be heard from anywhere in my apartment, whether it's on my laptops or main desktop, the issue persists.

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NexTheGreat
1 month ago
madara710
madara710Insider Mini
posted in Razer Support
Razer Nari Ultimate

Hello my names Kyle Turnbull ive been a long time supporter of Razer and my Nari Headset i got about a year ago wont work for game sound only chat. I dont believe i have a warrenty but i was hoping you guys would be able to help me out and possibly send me a replacement nari headset ultimate? i know its my fault not gettinga warrenty but i have been a long time supporter and everything i have i razer from my head set to key board mouse speakers camera microphone even my wrist rests are the razer ones and my headset holder along with my mouse pad lol i just was trying to give a shot in the dark and see if you guys could hook it up for one of your true supporters

1
Razer.sushi.boi
1 month ago
ArcticLimecarawesome779
ArcticLimecarawesome779Insider Mini
asked in Razer Support
Razer Support woont respond

Hello So short long story I bought a kiyo streaming camera and since I opened it the camera does not in any way or form connect to my laptop it doesn’t show any signs of life at all whatsoever I tried all the online troubleshooting steps and the ones on your website but nothing seems to work I emailed the support using the app and my item is registered on the website but nothing no replies at all. If anyone has any tips on how to get a response from them pls help me out

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ArcticLimecarawesome779
1 month ago
Poporkps
PoporkpsInsider Mini
asked in Razer Support
i can't to recieve otp

how I can get otp from new mobile phone

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Poporkps
2 months ago
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MsBudInsider Mini
asked in Razer Support
kiyo webcam audio not working.

Hi,I can’t get the audio to work. When I try to make a video it says to change privacy setting for audio. I changed everything I can think of to allow audio from this device but is still not working. Any suggestions please. Thanks

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2 months ago
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cafemegaInsider Mini
asked in Razer Support
Kraken Light Replacement

Is there any way for me to buy part of the stem of a Razer kraken light headphone to replace it that broke and I didn't want to throw the headphones in the trash.

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C
1 month ago
geoChocolateWebsight210
geoChocolateWebsight210Insider Mini
asked in Razer Support
mandalorian charging base

All other docks use the USB-C cables but cannot figure out which cable the mandalorian Beskar edition uses. Does anyone know which cable and where I can buy it?

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geoChocolateWebsight210
2 months ago
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alexpikebInsider Mini
asked in Razer Support
Blackeidow V4 X Holding key down but stops responding

Hi, I’ve noticed that I’ll be holding the F key down while playing a game and it stops responding.  I confirmed on notepad.  Is there any fix?  Seems to be hardware related because if I move my finger around while holding it down it will occur more frequently.  

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A
1 month ago

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