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  • 42,076 Threads
  • 60,393 Replies
42076 Threads
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pedrochajon700
posted in Razer Support
Tengo porblemas con el sonido emvolvente en los Razer Nari Ultimate

tengo dos meses de haberlos comprado y ayer jugando unas partidas de Fortnite me aleje de mi pc y se desconectaron los headset y al volverse a conectar se escuchaba mejor el sonido envolvente luego lapage los headset y seguían con sonido al dia siguiente los volvi a conectar y esa calidad de audio desapareció y revise las configuraciones en synapse y eran las mismas pero el sonido envolvente no era igual

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2 years ago
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LaDva
posted in Razer Support
нужна помощь в создании макросов (NOSTROMO) для игры Lineage II

всем добрый день, начал играть в L2 . пытаюсь записать макрос , но не понимаю как. если кто сможет подробно объяснить буду очень рад.

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2 years ago
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RawrXDx2
posted in Razer Support
My Nari Ultimate Mic Stopped Working

i was playing a game then my computer screen went black and my game crashed then i realized my mic had stopped working but the headset audio is fine and i plugged my mic into my ps4 and test the mic there and it didnt work either ive tried trouble shooting it with windows and checking to see if something happened in razer synapse but everything looked fine

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2 years ago
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Dr.No007
posted in Razer Support
Error when saving the key combination

Hello, I have a new Razer Huntsman V2. After restarting the computer, I regularly get this error message: Error saving key combination. What is the reason and how can I prevent this from happening again and again? Using Synapse 3.0 Thanks a lot! Hallo, ich habe eine neue Razer Huntsman V2. Nach einem Neustart des Rechners bekomme ich regelmäßig diese Fehlermeldung: Fehler beim Speichern der Tastenkombination. Was ist der Grund und wie kann ich verhindern, dass diese immer wieder auftritt? Benutze Synapse 3.0 Vielen Dank!

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2 years ago
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rainptonline
posted in Razer Support
How to Update The Product Warranty information

I registered the mouse but did not put the proof of purchase, now that i have the information but i found i cannot edit it, how can i update that?

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2 years ago
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die_hard_
posted in Razer Support
Macbook bluetooth connecting issues with Basilisk X Hyperspeed

I've tried almost everything to see what's the problem with the mouse. Usually, the Bluetooth wouldn't connect so I would just get someone else's computer to connect it with the USB. And that would fix it easy peasy. But currently, I've lost the USB and can't fix it that way. First, it was a connection issue, where my computer recognized it and was connected to the mouse, but there was no response when moving the mouse. Now, it's currently a problem where my computer doesn't recognize the mouse at all and refuses to connect to it. P.S I've also made sure its never in sleep mode,

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2 years ago
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Viking13414
posted in Razer Support
Razer wildcat issues.

Here recently my wildcat controller has started to disconnect randomly when I’m playing, I’ve had it for a few years now and everything still works completely fine. The controllers big X button and light are on when it disconnects, so is there anyway to fix this issue?

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2 years ago
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BatyaChan
posted in Razer Support
не работает приложение от клавиатуры RAZER ORNATA CHROMA

настройки не работают на клавиатуре , ничего сделать не могу

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2 years ago
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GoldWebGoldenbitcamp565
posted in Razer Support
Не было кода активации от наушников razer kraken x lite

здравствуйте. зарегистрировал устройство на оф. сайте, регистрация прошла успешно, на указанную мной почту прислали что продукт зарегистрирован, кода не было. как получить его можно. И еще вопрос звук очень полохой, басов нет. на моих старых за 350р звук лучше был, в чем проблема? Могут быть наушники не оригинал если прошли регистрацию на сайте...!?

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2 years ago
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gilmorearch
posted in Razer Support
Compatibility issues with Tartarus v2 and redragon m908 mouse

I have bought these two peripherals and they don't always work together. I am setting up macros (for use with AutoCAD) and sometimes one or the other will not work when both are plugged in. Any advice?

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2 years ago
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Pieguyrobot
posted in Razer Support
Razer’s Gaming chairs deal with the Anzu glasses

I was wondering if they was a way to change the style of the free Anzu glasses that currently come with the purchase of razer’s gaming chairs. I only see it set to the round design and it would be nice and would convince me more to buy it if the style was rectangular. I saw no option to switch style of the glasses and have tried everything I thought of. Any way to change the styles?

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2 years ago
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Raeton
posted in Razer Support
Razer chroma Connect with Microsoft Store/ Xbox-PC games

So, Hi. I recently downloaded Life is Strange: True Colors through the Xbox App, and specifically with my game pass subscription. I have a Blade laptop and DeathAdder v2. Now my issue comes when I start the game. Chroma Connect recognizes the game... Sorta. All that happens though is the lighting freezes up and/or cuts out entirely. Meaning I don't get the integrated lighting, nor my personal Studio profiles as long as Chroma Connect is enabled. My best guess for what's happening is that maybe since the actual exe of Microsoft store apps is permission locked, maybe Synapse can't process the lighting cues or whatever? I've seen posts online from two years ago of the same issue, and despite that, there are no useful fixes. I've tried opening access of the WindowsApps folder where the Xbox-based pc games are kept, although that only made it worse(that was fixed though). but in the end I couldn't figure out what's going on. It's immensely frustrating because I was looking forward to this

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2 years ago
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Irwanjamaluddin
posted in Razer Support
Transaksi

Apakah ada orang indonesia disini, mau minta tolong kemarin saya topup di razer gold play park tetapi sampe sekarang razer gold belum masuk, karena jaringan saya jelek saya keluarin aplikasi m banking saya ternyata kode transaksi yg 21digit tidak muncul di transaksi saya, dan 21digit transaksi itu gunanya untuk melaporkan jika ada kendala pada pihak razor Kesalahan saya, saya lupa mencetaknya

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2 years ago
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Pociu
posted in Razer Support
Lian Li Razer Edition LEDs stopped working

I had Lian Li Razer Edition case for more than a year and everything worked fine so far, but recently I bought the Lian Li Uni Fans and after connecting it the LEDs stopped working. The funny thing is that when I connect the LED HUB to the motherboard the Razer Synapse recognizes the device just fine, but I can't apply any of the effects. I contacted the Razer Support, but as the case is from Lian Li I received information that I have to ask them for help. So if anyone has any answers to this problem that would be great.

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2 years ago
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j.margaretd
posted in Razer Support
Remapping keys on out-of-warranty keyboard

A friend gave me their Deathstalker Chroma. The keys are not mapped the way I need them to be. It seems like this keyboard is not supported by Razer Synapse. Any suggestions on how to go about re-mapping the keys? Thanks in advance!

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2 years ago
rode_leeuw
rode_leeuw
posted in Razer Support
3D-Models-Keys

Hi, As-you-might-notice-I-don't-have-a-spacebar-for-my-ornata-chroma-anymore.I've-tried-to-3dprint-a-replacement-but-so-far-no-succes.Can-anyone-provide-me-with-a-spacebarcap-3D-model-for-the-ornata-chroma. Kind-Regards rode-leeuw

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rode_leeuw
2 years ago
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FFULP
posted in Razer Support
i scratched 7.1 surround code on an accident

hi I bought a Kraken x 7.1 from a reseller from Saudi Arabia and it came with a code and I scratched it hard in an accident could you please help me by any chance

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2 years ago
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AC2132D10528772
posted in Razer Support
No authentication error + Surround Sound Code

So I signed up after buying a headphone product from Razor. I downloaded the 7.1 Surround sound software and tried it. But I accidentally scratched some of the numbers off, and I couldn't figure out the numbers. So I used the id hidden on one of the earphones and signed up, did the verification code, and voila, it was done. Then I tried to login with the new account I had created, but it gave the message: "No authentication found". So I thought it didn't work, and signing up again with the serial number on my headphones. But the account was apparently taken, so I had succeeded in creating the account. So not only did I lose my code, but I can't even log in. Please help if you know what to do.

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2 years ago
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J4nnK
posted in Razer Support
Background Color For Keyboards On The Streamer Companion App

If you have the Razer Seiren Emote as well as a razer keyboard you know that you cant get the Streamer Companion App to give off any different light modes than static ones. this has been a bother of mine and i wonder if modes like Wave and Starlight will be added as background colors to the app

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2 years ago
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bitshareDeepRuby930
posted in Razer Support
Sidetone on my Kitty Hestset

Hi I'm trying to figure out how to enable Sidetone on my Kraken Kitty headset. It should be within Synapse, but when I go to the Mic tab I don't see the option. What do I need to do to enable this feature. I want to hear myself in the headset. Thanks,

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2 years ago
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cityViridianleet982
posted in Razer Support
Razer X Lite mic not working

All of the sudden my mic stopped working and I know it's not the headset itself. I've tried updating my audio drivers (though I'm not extremely-well versed on how to do this), uninstalled and reinstalled razer, updated my computer and made sure my settings allowed the mic and nothing. There is no mic option in audio settings/discord like there is for my headphones under Realtek.

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2 years ago
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DatIzaac
posted in Razer Support
Why was my order cancelled?

My order was canceled around 6-8 Minutes after I bought it. I used a vanilla gift card like last time i bought from here and it work, I also had enough money the item was $147.48 then i check my email I see my order was canceled for some reason.

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2 years ago
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FIRE OPALautoGrullo451
posted in Razer Support
Razer kitty BT headset keeps disconnecting from win 10 laptop

Hi there, I just bought a razer kitty BT headset and it keeps disconnecting from my laptop, whenever I pause audio. It works fine when connected to my phone. Can someone please assist? Thanks

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2 years ago
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Ouane2
posted in Razer Support
RB 17 2022- spare charger or docking station

I, I am about to buy the last RB 17 and I can't find any spare charger on the online shop, either a docking device to plug the laptop with enough power. Is there any third part solution or do Razer plans to release such accessories?

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2 years ago
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smartLicoriceventure673
posted in Razer Support
Mic monitoring on Blackshark v2 Pro is low

Is this just how it is or is there a way to make it louder? I usually use my blue yeti and I can hear myself very easily in my headset connected with my blue yeti. But using mic monitoring on my v2 pro, the v2 pro mic is very low in the headset. Any way to possibly get it louder? I have mic monitoring set to 100 volume, still low. The volume for mic monitoring barely does anything.

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S
2 years ago

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