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  • 42,668 Threads
  • 61,198 Replies
42668 Threads
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headbyteFuzzyWuzzy169
posted in Razer Support
Problem with razer nari

For example, if I want to listen to music on Youtube, I have to restart the site several times or rewind the movie several times. Headphones: Razer Nari

1
Razer.Caziel
5 years ago
S
Snake3872
posted in Razer Support
Problem with Razer Man'O'War and Synapse

Hello guys, I have a problem. I can't see my Razer Man'O'War in Razer Synapse and I can't set up my headset and my 7.1 sound is not working. Do you know where is the problem and how can I repair it?

1
Razer.Caziel
5 years ago
J
Jik_Nohnson
posted in Razer Support
Cant associate Facebook or Twitter account with my Razer ID

There's no option in "external accounts" to link my facebook and twitter accounts. Why is this? :/

1
Razer.Caziel
5 years ago
K
KlausBeh
posted in Razer Support
Synapse Software will nach Windowsstart ständig neue Anmeldung

Synapse will nach jeden Windows 10 start das ich mich neu anmelde! Wenn nicht, dann habe ich auch keine Einstellungen der Mouse von meinen Profil.Automatische Start ist aktiviert. Was kann ich da machen?

1
Razer.Caziel
5 years ago
S
Silmarr
posted in Razer Support
RBS 2019 Replacement Unit (Brand New or Refurbished?)

Hi guys, I recently got a brand new replacement (so they said) for my RBS 2019 as the first one had a 'hot pixel' and I couldn't help but notice some things with the replacement: the box was quite torn ( ok whatever I thought) it had a sticker on it that clearly said 'Partcondition refurbished B' the same sticker also clearly specified the unit prod. no. and s/n as being 'refurb' inside the laptop seemed brand new when I checked the specs the ssd was different from the original one (Liteon 256GB), this was a Samsung 256GB Only had it for a day, haven't noticed anything else. After speaking with them they said it was indeed a brand new one and it must have been a mistake with the sticker put on it but the sticker clearly specifies the product number as being refurbished. I'm quite happy with it, but can't help the feeling I got a refurbished unit and not a brand new unit. Has anyone had any experiences like this so far, what do you think? Thanks.

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Razer.Caziel
5 years ago
Z
Zensoran
posted in Razer Support
Razer Man'O War Microphone Issues

So hello there dear Forum, Ever since i bought the Razer Man O War 7.1 (Wire) the Microphone was doing whatever it likes to do. I tryed so many settings and searched for solutions everywhere, nothing worked. So everytime i speak it is giving me a Echo (Mic Monitoring is off, also Windows playback is off), it seems that the Mic is somehow too sensitive and is recording the sound that is coming out of the speakers too. Even when i turn up the sensibility in Synapse it won't change anything, setting down the Mic Volume doesnt effect it too. (Well Mic sensibility won't change the sensibility somehow...) Echo Reduction will lower the Mic Quality too a stage no one would like to hear me anymore, i cannot talk to anyone cause of the echo stacking up actually gavee me headache lol. Edit: The Echo only apears somehow on Discord or Teamspeak, when i activate the Mic Monitoring in Synapse everything seems to be fine. Ive setted up many Mic's on Discord and Teamspeak, and never had such a issue

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Razer.Caziel
5 years ago
S
Sugik
posted in Razer Support
Synapse 3 performance tab not functioning

Just updated my RB 15 Advanced BIOS, EC and ME to their latest version and now my Synapse 3 is not working properly. I cannot adjust the fan settings nor the performance mode is working as intended.. Please help!

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Razer.Caziel
5 years ago
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Radcliff13
posted in Razer Support
Cynosa Chroma Keyboard

I've got a new Cynosa Chroma Keyboard and it randomly goes out when it's plugged in. It'll not even show up when I start up my computer at times. What can I do to check if this is working right or if it's a POS? I've currently got an Acer predator keyboard that's backlit and it works fine...I just hate the noise it makes.

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R
5 years ago
BoboZombie
BoboZombie
posted in Razer Support
Blackwidow Chroma v2 led malfunction

My chroma effect is always set on static green on everuthing, some days ago i noticed that my F2 key is off, and if i try to set the keyboard on yellow/orange, it becomes Red. The weird thing is if i set only F2 key on orange e receive a result like in the pics. I tried to upgrade my keyboard's firmware, but still have same error. Is it some kind of error and i have to reset my keyboard (don't even know if exist some way to do it) or my led is dead?

1
R
5 years ago
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buzzNyanzaresources991
posted in Razer Support
cortex updates now i can't login

i'm logged in just fine on your site. i use my google account. This app is nonsensically confusing when you have login errors. It also prompts me on my phone to login with google, then does nothing when i tap 'yes'. i'm about to uninstall this pain in my ass.

3
R
5 years ago
V
Varoth_dk
posted in Razer Support
Have to re-calibrate my razer naga hex v2 after every reboot.

I have the razer naga hex v2 mouse and razer goliathus control mouse-pad. Also I use synapse 3 (*I used to use synapse 2 but i encounter more grievous problems). Firstly, I am experiencing tracking issues every time i lift my mouse; the tracker jumps diagonal to a spot then it jumps back to it's original spot. I solved that problem with custom calibration. But every time i reboot my pc the tracking issue returns and i have to delete the calibrated profile and re-calibrate my mouse again, every time i reboot. So a) Automatic calibration of "RAZER GOLIATHUS CONTROL" just doesn't make ANY difference in the tracking issue. b) Every time i reboot my pc I have to re-calibrate again in order to fix this issue, which is something that i do not want to happen for the price i pay for this mouse and mouse-pad. That pattern of problems i described above occurs even when i format my pc. I use windows 10 education 64-bit every time (*after format). Please show me how to solve my problem. Than

1
Razer.Caziel
5 years ago
E
Ezmaralda
posted in Razer Support
Black Widow Chroma V2 Profiles stuck

I just downloaded Synapse 3 because my keyboard isn't supported by 2 anymore. SO I set up the profiles for a few games and set up the lighting for them. But the lighting stays the same for all profiles. And the profile is always stuck on a certain game. It never reverts to desktop. The macros seem okay. ???

1
Razer.Caziel
5 years ago
S
S4L4MANDER
posted in Razer Support
Blackwidow Chroma Stealth sticky keys

Hello, I am having some issues with my Blackwidow Chroma that sometimes when i press the WASD buttons (character movement buttons) when i release the button, the character still moves in that direction. And when i click the button that are "sticky", it stops moving in that direction and it fixes. I did some research in web and found out that this is a firmware issue, and that i should contact razer support before installing any firmware. Anyone can help ?

1
Razer.Caziel
5 years ago
P
polyMacaroniAndCheese670
posted in Razer Support
Razer Kraken TE Game audio is not working

Hello I just got my new Kraken TE and tried to set it up. All i get when the game audio channel is default device is a loud buzz . When the I deactivate the game channel and just use the chat channel the audio is normal.

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P
5 years ago
I
isaac890
posted in Razer Support
razer blade RTX 2060 COIL WHINE

i just received my brand new laptop, straight from razer, i hast a lot of coil whine i has a lot of coil whine. this is my first computer with this problem. what a shame. a computer this expensive with all these issues. i just purchased the razer care elite.

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R
5 years ago
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nuke21
posted in Razer Support
Synapse 3 laster version crashes

It won't load now. I am very annoyed I even upgraded. Will say has stopped running and crash right after I run it. I have restarted and even uninstalled the keyboard and mouse and still wont work. I am scared to uninstall and reinstall because 1, I don't see how that would fix anything since it just updated and broke it so the reinstall will just be the same thing I already have and 2 I am scared of losing all my macros I have made

1
R
5 years ago
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Span2k
posted in Razer Support
Kraken Sound

Hi all I have just went to use my kraken tournament hp but all i get from it is a buzzing sound. I havent changed or moved anything, other than swapping output from kraken game to my onboard for my speakers. So yea, swapped it back tonight and it just gives a constant buzzing. Have looked it up online, and saw the items about earthing, ( im in the uk so pc is earthed properly). It definately worked fine before. I also saw on reddit there are others with same headset and same problem since a latest patch heres the link, problem is exact same as mine... https://www.reddit.com/r/razer/comments/b3fblq/loud_buzzing_since_new_synapse_3_update_on_my/ Hopefully a known issue, headphones are expensive enough to make it sore i cant use them. Look forward to an update or news on this soon

2
S
5 years ago
L
leetCitroninsider202
posted in Razer Support
Reazer synapse 2.0 not detecting devices FIX

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L
5 years ago
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thisisstark
posted in Razer Support
RazorX Chroma + VEGA64 + MacBookPro 2018 + PPro

Hello Folks, i hope you can help me! I have a strange issue... first - my ethernet is not working on the RazorX Chroma device - dont know why but i have to solve it. Maybe you know a command or a setup to make it work on OSX Mojave 10.14.5 second - the Software which i prefer to use with the EGPU is Adobe Premiere Pro CC (latest release) and if i render then i have just 30% of the egpu and 100% of the internal GPU usage! see attached picture So i tryed different Hardware Accelerations (OpenCL & Metal) but no difference at all... what is the problem - i want 100% to be rendered with the EGPU? Can somebody plz help me

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T
5 years ago
D
Daexter
posted in Razer Support
Razer Orbweaver Chroma - Synapse 3

Helloo, All my devices are detected on Synapse 3. Only the Orbweaver is not recognized by Synapse 3. With the Synapse version 2.21 it works, but then run 2 Synapse programs in the background. Should not the Orbweaver be recognized by Synapse 3 normally? Thanks All.

8
J
5 years ago
K
KrisUniwolf
posted in Razer Support
How to pulse between 2 colors on razer synapse 3?

So I'm currently trying to make an Iron Man color profile on my blackwidow chroma v2. I want the center of my keyboard to pulse quickly between white and light blue, pause for a bit, and then pulse again the same way. Is there a possible way to do this? So far I already have the center piece of my keyboard as a solid white color.

1
L
5 years ago
B
bigharryox
posted in Razer Support
Performance issues with Early 2019 Razer Blade 15 2070 MQ

Hi, I have been beating my head against a bit of a performance issue and I am wondering if people have found solutions. I upgraded my flash to a 1TB 970EVO and re-installed windows and did a full install of the drivers. Since then I cannot seem to get benchmark numbers which match all the published ones. My Fire-strike graphics scores are consistently in the 12 - 12.8k range (where many people seem to be in the 16k+ range), timespy graphics is in the 6.2k range. I do see that the graphics card is boosting sometimes, but seems to stay pegged at 1080MHz for long periods of time (which i suspect is the issue). I have undervolted the CPU & intel graphics. I set synapse to Gaming mode. Power setting is at maximum performance in Nvidia CP. Graphics driver is 25.21.14.1759 (the version from the razer support page -- Nvidia driver version 417.59). Windows version 10.0.17763. I don't have access to the original install but debating doing another fully clean install at this point to see if th

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B
5 years ago
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TechPreacher
posted in Razer Support
Razer Blade 15" Advanced 2 - 2019 EC Updater v0103 causing Blue Screen (BSOD)

Hi I have managed to manually apply the BIOS 1.04 update by extracting it and running it from the command line (afuwinx64.exe Charlotte2_0104.bin /B /P /N /K) but when I try to run the Razer Blade 15" Advanced 2 2019 EC Updater v0103 it always causes a Blue Screen (BSOD). Latest version of Windows 10, all updates applied, no applications running, firewalls / virus scanners disabled, Bitlocker paused. Thanks for any pointers.

3
T
5 years ago
D
DragonH
posted in Razer Support
Synapse 3 not showing game APPS

I recently installed Synapse 3 and also installed my Chroma Ornata Keyboard on it. Now my keyboard doesnt detect games that use the lightning. The version 2.0 of synapse was detecting. How do i fix this?

4
R
5 years ago
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bitVividVermilion523
posted in Razer Support
Razer Kraken 7.1 v2

I have the Razer Kraken 7.1 v2 headphones which support surround. I calibrated it but sometimes it DOES work but sometimes it DOESN'T work for some reason. I tried calibrating it again every time it doesn't work but it keeps the same and doesn't work.

1
R
5 years ago

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