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  • 42,802 Threads
  • 61,403 Replies
42802 Threads
R
rOr06
posted in Razer Support
Which Graphics Card Should I Buy?

Hi Everyone, I have Gtx 750ti in my computer but I wanna play the games more smooth and get more fps. I thought I can buy Sapphire Nitro+ Rx 590. Is it good for gaming? I can’t buy something expensive.

1
W
5 years ago
K
Keir.Wallace
posted in Razer Support
Wolverine Tourno Ed controller keeps disconnecting

Although the controller is connect by the cable all the time, the connection light on the controller goes off and the controller stops working. Plugging and unplugging the cable get's it working again but that can be every minute or sometimes as little s a few seconds. Any ideas? It is 4-5 months old.

4
Razer.Caziel
5 years ago
T
TheNinjaRoid96
posted in Razer Support
Razer Blackwidow Chroma V2 Numpad Lighting Issue

For the last couple of weeks, I have been noticing the lighting around the numpad area flicker a rather bright white/light blue color for a split second out of nowhere. I have the keyboard set to a Red Static color setting. It happens at random, and a software reinstall did not fix this. Any idea how to fix this? It's really distracting while watching youtube and stuff. Changing color settings also did not fix this issue.

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Razer.Caziel
5 years ago
SuperSilverMaize
SuperSilverMaize
posted in Razer Support
Basilisk on board memory button not working

Since I got my basilisk, the switch for onboard memory hasn't been working, I noticed that the light actually changes color when the computer is locked, but that's about it. my friend, who has a Lancehead TE also told me his button wasn't doing anything. I'd just like to know if this is a widespread issue and if razer knows about it and plans to update it somehow, i'm sure if this is seen by the right people they'll do something about it

3
Razer.Caziel
5 years ago
J
JaydontheThingInsider
posted in Razer Support
Razer Chroma V2 won't light up.

Don't blame Synapse cause I gave up with that software and don't have it anymore. Keyboard still works. Lights don't work on any device. They went out when I was using Synapse, but I don't have that anymore and when I was trying to install Synapse (literally seriously trying) I installed it at some point, but then my keyboard wasn't recognised. I have tried installing Razer Synapse so much, it won't update and won't instsll properly anymore and comes up with an error. When I do install it though it will say that it don't work in that small window. Multiple problems here and about 24 hours of trying to fix everything. I have a mouse and the lighting still works on that btw. P.s One of the errors that came up I searched up and never found any information about it.

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Razer.Caziel
5 years ago
Q
Quartzcasttech369
posted in Razer Support
Tartarus V2 scroll wheel

How do I change the scroll up/down to switch keymaps? This was easily done on my nostromo but for some reason, it's blocked on the tartarus.

3
Razer.Caziel
5 years ago
L
Lyalyaka
posted in Razer Support
Abyssus on blade 15

bought razer blade 15 and just realize that i can't turn off the logo:frown_: (hope it's gonna be fixed), can't use my abyssus mouse cause synapse 3 doesn't support it, someone tell me plz may i use synapse 2.0 on my blade 15? or probably you guys found an another solution? I mean is it ok that two razer devices doesn't work together well?:eek_:

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Razer.Caziel
5 years ago
D
DODDIT
posted in Razer Support
Razer Tartarus V2: Unlock programmable "second" Funtion to keys

Razer Tartarus V2. You say there hare 32 fully programmable BUT for my playstile i need more! Let me explain better: I have been playing SWTOR for years, the functions I need, to avoid using the "normal keyboard", are MORE than those that can be mapped on the 19 programmable keys; but many are optional.. On the normal keyboard I use the "alt" key for double the function of the "same" key. I'm sure you could do the same here too, but the software doesn't allow it. What I need is that by pressing a key "Alt" the macros mapped on the keys are DUBLE, one from 1 to 19 and another from 20 to 39 in the same key but with different functions. The acqtual "alt" button seems perfect for this assignment .. It would be enough that when the programmable keys are pressed they will change .. This function is standard on other similar keyboards, here it is missing! I hope I explained to myself, otherwise I could give examples. Thx for any answer

3
Razer.Caziel
5 years ago
E
evernexusBeauBlue798
posted in Razer Support
Loud fan noise

Hello Guys, my laptop it's making a weird fan noise. it was not so often, but now it keeps making this noise all the time. no matter if I am playing or just with spotify open. is someone familiar with that? thanks

3
Razer.Caziel
5 years ago
M
MimiPinkevertruck764
posted in Razer Support
Refund my Money back.

I would like to request a refund of all the default charges that have been applied to my account. Recently there has been unfair deductions from my account on part of administrative chargers etc. Under the Unfair Terms in Consumer charges must reflect administration costs and cannot be punitive. I believe that the last charge I made on my account stating default/late payment of chargers are unlawful as they do not reflect the true cost of going into an unauthorised overdraft as there has been regular payment of charges thus the default/late payment penalties are not applicable. Please repay this money in full and remove any default notices within 14 days. If this is not done, I will begin a claim against you for the full amount, plus interest and my costs. Your early action will be highly appreciated. My ID:MimiPinkevertruck764 Transaction Date: 05/18/2019 10:53:07 PM (UTC) Transaction ID: 011VJ6V4BAAW59569C8C4 Payment Method: SOFORT Banking Reload Amount: USD 25.00 Razer Gold

0
M
5 years ago
E
ewilley88
posted in Razer Support
Razor Blade Pro 17 - Power-up issue

So, the first couple times this has happened to me I tried the google answers of playing the the power block to “change the power-state” of the battery. This has worked up until today when I left the laptop unplugged last night hoping to get a smooth start up today, no dice. I’ve been trying to reseat the power multiple times and still there is no response. I’ve carefully tried reseating the battery and Ram cards. I’m now keeping it plugged in to see if I can trick the battery. 0 response, no lights, just seemingly completely bricked. It’s an older GTX 1060 series, but I bought it just a few months ago, love the product otherwise. Please help.

3
R
5 years ago
P
Phaetos
posted in Razer Support
Razer Synapse Won't Switch Profiles

I had a DeathAdder Elite and a Ornata Chroma. I have 2 current profiles that work fine, one for Windows and one for Path of Exile. I have tried setting up one for Diablo 3, but Synapse REFUSES to switch the color profiles and bindings when the app loads. It insists on turning the keyboard and mouse blood red with the D key on the keyboard as the lone WHITE color. I don't get it. I deleted the profiles, rebooted, tried updating the software, recreating the profiles multiple times. I can't even right-click the synapse icon and select the profile. It gets selected but it insists on doing whatever the hell it wants to. Someone please help. I'm about to ditch BOTH of the products because of the software. Not to mention that Synapse keeps asking me if I want to merge or download my local settings EVERY TIME I REBOOT.

1
R
5 years ago
C
CameoPinkdatapulse454
posted in Razer Support
Blackwidow X Chroma some keys doesnt work and sometimes spams buttons

Blackwidow doesnt register when i click: TAB Q W E R T Y U I O P Å and TREMA / The whole 4th row Sometimes it also spams keys im not pressing

1
R
5 years ago
K
kooblikon
posted in Razer Support
Razer ornata function keys suddenly control google chrome

This MAY be a chrome problem and I don't think it's a hardware problem. It could be a synapse problem but I figure I'll ask here: So as long as I've had this keyboard and another razer one prior if I pressed FN+F6 (play/pause) it would play or pause specific software.Usually spotify/itunes any software playing audio. As of a few days ago (maybe about a week or two) it will sometimes NOT pause spotify but instead begin playing a youtube video I have open in a tab in chrome. Odd parts: Chrome, nor the video tab even, are in focus. Usually it's a game I'm playing but it's also been photoshop and such. When I press the play/pause FN combo, it doesn't work on spotify BUT does work on chrome. As in, neither spotify or chrome are in focus but the combo doesn't even affect spotify but starts playing some open tab with a video. Any ideas or solutions if this just began happening to others? Again this may very well be a chrome issue somehow and if that's the case and you know the solution I'd

1
R
5 years ago
C
CherryBlossomPinklink588
posted in Razer Support
Razer Phone 1 Suddenly went into bootloop!

I was ordering food through an app when my phone suddenly restarted. when that happened, my phone keeps rebooting. I tried flashing stock image from https://developer.razer.com/razer-phone-dev-tools/factory-images/ using the latest global one for the razer phone 1 and it still keeps bootlooping. any suggestions please?

2
R
5 years ago
S
SuperRobbie50
posted in Razer Support
Toggle Hypershift

I have a Razer Naga Trinity. Does anyone know a way to toggle hypershift? At the moment I have to hold the hypershift key down and while im holding the hypershift key down I can access my secondary commands. I would like to just push the hypershift and toggle my secondary keys, make my selection and then toggle hypershift off. Thank you.

0
S
5 years ago
R
robinesma
posted in Razer Support
blackwidow chroma v2 doesnt work?

A while ago i used to play fortnite on my ps4 with my blackwidow and it lit up(granted i didnt use on board memory so it just did the colour spectrum) and worked so when i tried to do it on my switch to troll some people on games it didnt light up(sadly because nintendo doesnt allow it ). so i connected it to my pc and it wasnt using my lighting effects. it was using the rainbow wave and when i press a key nothing lights up but that in green(sorry i forgot the name) and there is no input when i try to type.i have seen a lot of people post the same thing but never get the answer so i dont know what to do.

3
R
5 years ago
J
joshualee121
posted in Razer Support
Cant get my razor nari essential to charge

So I just got the headset and used it after charging and it died so I plugged it in but there is no light indicator that it is charging and I have tried 3 different outputs. The paper on how to charge correctly is to vague and couldn't find a video any help is appreciated.

1
S
5 years ago
D
dillrellis
posted in Razer Support
Razer Blackwidow Chroma v2 Flickering Issue

I am having the exact problem referred to in these posts: /razer-blackwidow-chroma-v2-numpad-lighting-issue.46789/ /blackwidow-v2-orange-numpad-flash-flicker.32487/ In short, the lighting on the numpad is occasionally flickering to a bright white color for a split second before going back to normal. I have contacted support about this, and have already checked the firmware version (have the latest already) and I have also done a clean install of Synapse 3. I thought I'd try my luck here, since this seems to be somewhat of a recurring issue.

1
R
5 years ago
V
Valixxx
posted in Razer Support
Razer Tiamit 7.1 V1 and Blaster Soundcard?

Hello i have a Tiamit 7.1 V1 and i install the 7.1 Soundcard from Sound Blaster (RX PCIe) (https://www.conrad.de/de/p/7-1-soundkarte-intern-sound-blaster-soundblaster-audigy-rx-pcie-x1-digitalausgang-externe-kopfhoereranschluesse-792415.html) the software i have install but its not really working together, dont hear the enemy from wich site they are comining.. im not really a specialist, maybe i have also put the plug in the wrong access but yeah... it would be nice if i get here some infomations or if somebody can tell me wich plug in wich access or how to install it right.. Thx guy and sorry for my bad english

3
R
5 years ago
P
piggy711Insider Mini
posted in Razer Support
Razer Kraken TE THX stopped working

My Razer Kraken tournament edition THX stopped working after a day the THX was working on mine at first but now it doesn't. it doesn't show audio sources in the mixer tab but I can still test it. I set my default playback to game too. when I set my primary audio to chat audio sources show up but it still doesn't change how it sounds. Any way to fix this?

3
R
5 years ago
S
SuperChicken566
posted in Razer Support
Razer Blade 15 Multiple Problems

Hey everyone, Through my school I was given a Razer Blade 15 with the 144 Hz screen and no touch. Throughout the school year I have come into contact with many problems that i need help with. 1. The microphone suddenly stopped working. I have gone and looked through the device manager, removed devices then scanned for them again but to no avail it is still busted. 2. The camera stopped working. Again, I've done the whole song and dance with the device manager 3. The logo suddenly stopped lighting. I have changed the lighting settings so I don't think its that. I have the latest drivers for both windows and synapse (minus the mining software). Is there anything I can do before taking it into my schools repair center because it will set me back a few days on my work. Thanks y'all, SuperChicken

5
S
5 years ago
S
SamaelRagnarok
posted in Razer Support
Constant signal drop on RP2!!!! Please help!!!

Hi I am with Vodafone in UK. Just bought my RP2 and unfortunately and annoyingly I have a problem that seems very common with RP2. The phone is on regular settings 4g/3g/2g(auto mode) LTE activated, all on... After a while and on a constant basis the newtork just stops working and when it manages to come back it's only going on 3g despite the fact that I'm in Central London and there's no reception shortage. I've already tried a few "tricks", the internet doesn't seem to be short of that ,unfortunately without permanent results. Can anyone here help me please. Thank you.

1
R
5 years ago
A
artitboonrerk
posted in Razer Support
New Tartarus v2 not connect with synapse 3

the Tartarus canworking like normal keyboard but just cannot connect to Synapse. then i cannot remap key or do any feature on this product. here what i try after google. 1. Reinstall Synapse. deleat all razer folder from Programdata Programfile. 2. uninstall all razer driver from Device manager but still cannot recover. please help

1
R
5 years ago
D
DaRazer11
posted in Razer Support
THREE BUTTONS NOT WORKING TOGETHER

I BOUGHT MY RAZER CYNOSA PRO TODAY..BUT WHEN I'M TRYING TO PLAY FIFA IT IS NOT REGISTERING CAPS+W+D/A/S/Z...WHAT CAN I DO? Edit: I figured its happening outside FIFA too

5
R
5 years ago

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