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  • 42,626 Threads
  • 61,143 Replies
42626 Threads
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floppy40
posted in Razer Support
Razer Kraken 7.1 Activation code over scratch

Hello, today i over scratched my activation code for my razer kraken 7.1. 4 of the digits are unreadable and i was hoping if its possible to send me a new one. i took a picture of all the info under my headset ear cup, and i still have the activation code.

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2 years ago
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FlowWith
posted in Razer Support
7.1 surround sound activation code ruined

Hello Razer team, today I got a new headset, and has I was about to activate my 7.1 system, I ruined my code... Is there a way to get a new code? Thank you so much for your attention and have a wonderfull holliday!

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2 years ago
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Carmik
posted in Razer Support
Hammerhead charging

Out of the box, go to charge no red or green light. Using the cord it came with. What am I doing wrong?

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2 years ago
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coveCoppersharp274
posted in Razer Support
gift card

Hello, I have sold some gift cards, but the buyer told me that they have been used before. I want to make sure that he did not use them, how do I do

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2 years ago
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Tearz_thanos
posted in Razer Support
The BASILISK V2 on my Xbox

So I just got the BASILISK V2 and I don't have a PC so I have it on my console and I tried making my keybinds to one of the buttons on the left side and it works for every other button except for the 2 on the side and I was wondering if it was because I was on an Xbox or that I need a computer to configure those 2 to work or is there something I have to do make them work?

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2 years ago
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RazerQuestions
posted in Razer Support
Razer Seiren Mini

Its unable to pick up my voice. Will only pick up the tapping when I tap the device. Any ideas?

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2 years ago
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G0LDGUI
posted in Razer Support
Razer Seiren X sounds like static when I talk

That's a really big problem, I searched for tutorials on YouTube and I couldn't find a real response to this. Pls help

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2 years ago
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pulseCornJASPER531
posted in Razer Support
Tomahawk size

Hi. I am currently thinking about buying a razer tomahawk mini-ITX, I have only one doubt, the case is 32.1 cm high but the seat where the case would be inserted is 33.5 cm high. The question is, since there is a ventilation outlet at the top of the case, could this cause overheating problems?

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2 years ago
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headMediumSpringBud111
posted in Razer Support
Razer Kraken X not working

Hi All, I just purchased a Razer Kraken X headset and it doesnt output any audio or mic sounds. I have looked online and seen that I need to change the audio options in the Razer synapse however there isnt an option there for me. tried reinstalling this but still no joy. Anyone else had this issue or know of a fix? Thanks

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2 years ago
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Bios.
posted in Razer Support
Synapse 3 does not detect naga trinity

I just got my new naga trinity but synapse doesn't seem to detect. Could it be from the mouse itself or a software side issue ?

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2 years ago
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The_Mad_Tank
posted in Razer Support
synapse

how can we re have a code for synapse?

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FiszPL
Vanguard
2 years ago
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Danskisama
posted in Razer Support
I can't config my mouse in synopse3.

Good night I have had a basilisk hyperspeed for 2 years and recently I tried changing my dpi and polling rate on Synapse 3, but when I try using it doesn't save my changes nor let me create a profile. I already tried running it with administration permission, updating my mouse drivers, reinstalling the app, and restarting my pc multiple times. Does anybody have a sollution? Thanks in advance!

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2 years ago
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Oshanna11
posted in Razer Support
Scratched the product code for my Kraken X

I scratched some letters of the product code by accident for my kraken x surround sound 7.1 and it became unreadable, is there anyway I can still redeem the product code or receive a new one?

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2 years ago
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snarprans
posted in Razer Support
7.1 Surround Sound not working

Hello, so today Halo Infinite didnt boot up so i decided to utilize windows' clean boot feature, and i am not sure what i did but i think i might have shut down some sort of process for the surround sound to work to work. Anyway, the Razer Kraken X device works, but the 7.1 surround sound application just straight up wont detect it. Any idea what this is?

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2 years ago
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Navybestspaceship250
posted in Razer Support
Activation code (Kraken v3 Pro)

Just received my new headset, no activation code. please advise

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2 years ago
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Leo12070
posted in Razer Support
Razer Viper Ultimate Mouse

I can change the colors when plugged into desktop. The color doesn't stay changed once I plug it into the xbox. Is there a way for the color to stay the same on the xbox?

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2 years ago
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awesomeBolesight142
posted in Razer Support
Damaged activation code

When scratching away the activation code for my new headset for the 7.1 surround sound audio, despite doing it carefully, I still couldn't help but destroy the last section of the code. I have the first 15 digits of the code fairly legible, but I could only guess at what the last few letters/numbers are.

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2 years ago
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Bedwin209
posted in Razer Support
My laptop runs at 2fps unless I have a monitor plugged in. HELP URGENT

My friend gave me his old razer blade 15 laptop and reset everything back to factory before he gave it to me. He ran a bunch of benchmarks before hand and said it ran really good. Once I got it and set it up, all the games I loaded up even simple ones like minecraft and gang beasts ran like at 2 fps. I installed all the necessary drivers and everything is up to date. The games however run really well when I use my external monitor so the laptop can run them. I just dont know why they run bad on the laptop itself. Why does it only run well on the monitor?

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2 years ago
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Darksamaritan
posted in Razer Support
Razer Woverine Ultimate and Chroma questions

Synapse 3 does not detect or control my Wolverine Ultimate (I am guessing it might be a limitation on controller wiring, as you can only remap extra buttons to existing ABXY buttons or existing functions such as Focus buttons). I can use Razer Setup for Xbox controller app to configure Wolverine to match (or as close as possible) the same preset or make a custom lighting profile that closely matches what all your other Razer devices are doing. Razer should really make this clear that this Controller does not work with Chroma on PC's. I hear it works with Chroma for Xbox, but I can't test that (no xbox). Also, I should not have to figure this out the hard way. The Product listing CLEARLY SAYS: Wolverine Ultimate for XBOX and WINDOWS PC!!!! So it should work the same with PC's right? Is there any way (other program, 3rd party app) to make this controller work with Chroma with my other devices synced? I have heard that Synapse 2 does detect and work with some controllers, but wou

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2 years ago
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heidii
posted in Razer Support
brand new blackshark v2 x but license code is invalid

says the code is invalid? its all typed right.

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2 years ago
ree248
ree248Insider Mini
posted in Razer Support
Will the Razer Kraken v3 Pro be coming to Amazon

Want to get the Razer Kraken v3 Pro but I much prefer to shop on Amazon and it it's currently not available on Amazon (UK) :(

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ree248
2 years ago
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HeartGoldEMERALDcool439
posted in Razer Support
problem with software code 7.1

Good evening, greetings from Chile. I got some razer kraken x lite for christmas gift, it turns out that when I wanted to register the code for the 7.1 program, I scratched it a lot and now half of the code is unrecognizable .. could I do something to recover the code or get a new one? Thank you so much! (I'm using google translator)

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2 years ago
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plaitkul
posted in Razer Support
Accidently Scratched off Activation Code for Blackshark 7.1 Surround Sound

Is there a way I can get a replacement code for this? Please and thank you!

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2 years ago
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alxsandrux
posted in Razer Support
Transaction pending

Hi, i recently wanted to make a transaction but i closed my browser by accident and now the transaction is in pending is there any way i can resume that transaction?

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2 years ago
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boardVividRedtechno647
posted in Razer Support
Razer Battery

Where can I find a lithium polymer battery 1500mAh and rated for 3.7V for the razer nari ultimates. I need to replace my old one, as it doesnt work now. Thanks!

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2 years ago

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