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Question

Invalid code

  • December 9, 2024
  • 2 replies
  • 8 views

losyash2313

Hello, I bought your headset, KRAKEN LITE, registered the Razer ID, received the code, but writes that it is incorrect. Help me what to do about it.

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 9, 2024

Probably you’re trying to activate wrong app: https://www.razer.com/eu-en/71-surround-sound


Razer.sushi.boi

Hi there, ​@losyash2313!

 

The THX Spatial Audio is different from the 7.1 Surround Sound. They are entirely different. Please send me a message via PM along with your headset’s serial number so I can validate it and check the activation code.

 

*Thread locked to curb conversation to PM.