Blade 15" Base (2020) RZ09-03287E22 running Windows 11: the keyboard freezes frequently, sometimes with a keystroke permanently pressed down. If I have Synapse open, I can see the dock disconnect and reconnect—all of the connected accessories disappear and then reappear after a brief period.
13" M1 MacBook Pro: the problem occurs but very occasionally. I can tell the dock has sometimes rebooted because the lights go off and come back on. This suggests it's not a problem with Synapse but something else.
Here's the setup:
- Thunderbolt 4 Dock
- Raptor 27
- Goliath Extended Chroma
- BlackWidow V3
- Basilisk X HyperSpeed
- Base Station Chroma
- Laptop Stand Chroma V2
I've tried various combinations of connecting everything together, even going so far as using a separate powered USB hub via USB-C. Doesn't matter what combination I use.
Before I bought the dock, I had all peripherals except the Raptor connected to a powered USB-C hub and had no problems at all.
I've read a few posts that it's possibly an issue between the dock and keyboard. Can anyone shed light on what is causing the problem? I bought this dock assuming it'd work great with Razer's own peripherals!