Kiyo Pro firmware updater not working | Razer Insider
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Hi, I have just bought a Kiyo Pro and am trying to use the firmware to update from v1.01 to v1.05.



The firmware updater appears to work, and asks to unplug the camera and plug back in - but then simply restarts the update process. It's caught in this loop and the update is not being written to the camera.



Can someone help advise please - I'll need to return this if it's not updateable - holding focus is not v impressive with the currently installed firmware and I'm hoping a firmware update will improve things.
Tyrell2019
Hi, I have just bought a Kiyo Pro and am trying to use the firmware to update from v1.01 to v1.05.



The firmware updater appears to work, and asks to unplug the camera and plug back in - but then simply restarts the update process. It's caught in this loop and the update is not being written to the camera.



Can someone help advise please - I'll need to return this if it's not updateable - holding focus is not v impressive with the currently installed firmware and I'm hoping a firmware update will improve things.




Have you contacted our Support Team via chat or email? Our team is aware of this behavior. Allow me to forward this to their department by sending me your MSinfo and Razer Synapse logs. Save the files via Google Drive or any online drive account, then paste the link in your PM. I’ll be locking this thread now to divert our conversation privately.
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