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Mamba 16000 dpi unresponsive

Hello all



I was given a nice Mamba 16000 , in his box, does not seem to be worn or to serve a lot.



But, it seem to have an erratic functionning : once the vertical recognition is unresponsive, once the horizontal is.



I tried on different supports, blank sheet , mouse pad, tissue, and with different dpi paramters.



Some one told me the "laser cell" could be shot (indeed if the model is dating 2013 for instance it can be a tad old, but I dont' know the age, just that visibly it was not much used.)



I am ready to dismantle, have shoots of compressed air, and eventually put the mouse in an ultrasonic bath with a product cleaner for circuit boards then dry it with hot air and 99.9% isopropyl alcohol. I have done this on cell phones that did go into water, and it can clean well .



But : is there a classic fault dut to dust for instance ?

If the laser is HS can I buy that part ?

Could those type of faults be due to a slow USB2 port ? (on an old tower HP ELite in that case )



Thank you in advance for your ideas (and excuse my simplified English !)



Have a nice wekkend 😉 Isaac
Possibly when using the wire the mouse works almost fine, not jumpy or erratic as with the wireless mode.
geoguideArmyGreen392
Hello all



I was given a nice Mamba 16000 , in his box, does not seem to be worn or to serve a lot.



But, it seem to have an erratic functionning : once the vertical recognition is unresponsive, once the horizontal is.



I tried on different supports, blank sheet , mouse pad, tissue, and with different dpi paramters.



Some one told me the "laser cell" could be shot (indeed if the model is dating 2013 for instance it can be a tad old, but I dont' know the age, just that visibly it was not much used.)



I am ready to dismantle, have shoots of compressed air, and eventually put the mouse in an ultrasonic bath with a product cleaner for circuit boards then dry it with hot air and 99.9% isopropyl alcohol. I have done this on cell phones that did go into water, and it can clean well .



But : is there a classic fault dut to dust for instance ?

If the laser is HS can I buy that part ?

Could those type of faults be due to a slow USB2 port ? (on an old tower HP ELite in that case )



Thank you in advance for your ideas (and excuse my simplified English !)



Have a nice wekkend 😉 Isaac




Have you tried resetting the mouse through the Razer Synapse 3.0 settings? Please connect the mouse to another USB port and computer and see if the issue persists. I'll' be locking this thread now? Should the issue persist, please gather your Synapse 3.0 logs, then paste them into your PM.
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