mistaken gift card | Razer Insider
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I was given a gift card from a family member and neither of us were aware that the card could not be used everywhere else but that it could only be use on a site for gamers. Unless I did something wrong and am not aware of it. I wanted to check card for active and balance and I was unaware that the card balance would be sent to the account I thought I creating for the card. I now know that what I did was use the card to reload the account I had just set up. I don't "game" and I thought it was a normal gift card or prepaid card that coukd be used anywhere. I ther iis Amy way to be direct I the right direction where I can get the balance from the card back to card or on a different card so I can get my gifted money from my family member back it would greatly appreciated since I don't know that I will e er purchase anything from the gaming site. Thanks again and any help would be appreciated. 

Hey dwardb,

I don't have much visibility into that part of the system. However, you can submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. If you need additional assistance, please PM me so I can assist you accordingly. Have a good one!