My Razer Silver got drained in my account. I now have 200 Razer Silver because they have like a bonus when you log in on or before August 31. In my top up section, My Razer Silver are all still there but in my actual account I only have 200 (that I got from the bonus for logging in).What happened and where did my all my Razer Silver go?
Solved
My 14k worth of Razer Silver is now drained in my account.
Best answer by Razer.Aero
I have limited visibility in this part of our system. You can submit a ticket to our Razer Gold Team here, and you can also reach them by clicking the green chat button at the bottom right via Live Chat to get this sorted out in real-time. Feel free to send me a message if you need additional assistance. Have a great day!
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FiszPL wrote:
If not redeemed, then they’ll expire after 1 year.
But it’s still in my Razer Wallet though.
- Razer Support
- 3250 replies
- Answer
I have limited visibility in this part of our system. You can submit a ticket to our Razer Gold Team here, and you can also reach them by clicking the green chat button at the bottom right via Live Chat to get this sorted out in real-time. Feel free to send me a message if you need additional assistance. Have a great day!
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